Recensies (1.202)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
27 november 2023

Good app
very nice and helpfull support

Kyiv Capitals Shop
Oekraïne
Ongeveer 4 uur gebruiken de app
Channelwill heeft geantwoord 29 november 2023

Thank you for your positive feedback! 🌟 We're delighted to hear that you find our app helpful, and we appreciate your kind words about our support team! 🚀 If you ever need assistance, feel free to reach out. Happy using! 😊👍

-Sophie|Etranslate Team👩‍💼

24 september 2023

great support

ByHasanat
Frankrijk
Ongeveer 2 maanden gebruiken de app
Channelwill heeft geantwoord 25 september 2023

Thank you for your positive feedback! We are glad to hear that you had a great experience with our support team. If you need any further assistance, please don't hesitate to reach out to us. 🤗💗

- Joewelyn🌹

17 juli 2023

This app is rubbish, I chose the 19.99 per month plan. As a result, the translation language can never be accessed, no matter how to shut down and restart, or refresh. Image translation can only translate media sources, not details pages. Asking customer service is a waste of time. They don't listen to what the customer's question is and answer it randomly. I'm so annoyed at wasting an afternoon of my time. The bill is still there after uninstalling it. I am currently contacting Shopify to cancel the bill

JJparty
China
Ongeveer 7 uur gebruiken de app
Channelwill heeft geantwoord 18 juli 2023

Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration you experienced with our translation app. We take customer feedback seriously and will work to address the issues you mentioned, including improving our customer service. We understand that you are seeking to cancel the bill through Shopify and we will ensure that this is processed promptly. Again, we apologize for any inconvenience caused and appreciate your feedback.

-nona

14 november 2023

Great support, very quick and friendly!
Thanks

BEGÜM
Duitsland
12 minuten gebruiken de app
Channelwill heeft geantwoord 17 november 2023

Thank you for your positive feedback! We're glad to hear that our support team was able to provide you with quick and friendly assistance. 💞If you ever need any further assistance, please don't hesitate to reach out to us again.💞
All the Best,
Nona| ETranslate Team

23 oktober 2023

Excellent

Joroviskin.com
Verenigde Staten
2 dagen gebruiken de app
Channelwill heeft geantwoord 26 oktober 2023

😊 Thank you for your kind words! We're delighted to hear that you had an excellent experience. 🌟 If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority, and we're here to assist you whenever you need. Thanks for choosing us! 🙌🌼
Best Regards,
Nona|Etranslate Team

12 september 2023

Amei <3 Atendimento rápido um bom suporte e bem configurável e funcional como esperado para uma loja profissional no mercado de 2023, vendendo para todo o mundo

niodistore
Brazilië
1 dag gebruiken de app
Channelwill heeft geantwoord 14 september 2023

Muito obrigado pela sua avaliação positiva! Ficamos felizes em saber que nosso suporte foi rápido e eficiente, e que nossa plataforma foi útil para a sua loja profissional. Estamos sempre trabalhando para garantir que nossos recursos estejam atualizados e funcionais para atender às necessidades de nossos clientes em todo o mundo. Se precisar de mais ajuda, não hesite em entrar em contato conosco. Obrigado novamente por escolher nossa plataforma!💗💗
-nona💗

6 november 2023

Muy buena aplicacion y el equipo de soporte y desarrolladores de la misma es genial me resolvieron mi problema en cuestion de horas. Estoy muy agradecido !!

botanicapoderdeorula
Verenigde Staten
17 dagen gebruiken de app
Channelwill heeft geantwoord 8 november 2023

Muy buena aplicación y el equipo de soporte y desarrolladores de la misma es genial. Me resolvieron mi problema en cuestión de horas. ¡Estoy muy agradecido! 🚀 Si alguna vez necesitas más ayuda o tienes más preguntas, no dudes en ponerte en contacto con nosotros. Estamos aquí para hacer tu experiencia aún mejor. 🙌🌈👏
-Nona|Etranslate Team

6 december 2023

Marche bien. Bon support, réactif et à l'écoute.

Masculin Plaisir
Frankrijk
2 dagen gebruiken de app
Channelwill heeft geantwoord 7 december 2023

Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que notre support a été à la hauteur de vos attentes et que vous avez apprécié notre réactivité et notre écoute. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir.
Best,
Nona|ETranslate Team 🌐

23 oktober 2023

Great and friendly support

King Flame
Oostenrijk
Ongeveer een uur gebruiken de app
Channelwill heeft geantwoord 26 oktober 2023

🌟 Thank you for your wonderful review! We're thrilled to hear that you found our support to be great and friendly. 😊 Our team is here to provide top-notch assistance with a smile! If you ever have more questions or need help in the future, don't hesitate to reach out. We're always here for you! 🌼👏
Thank you,
Nona|Etranslate Team💞

23 oktober 2023

It crashed my store. It's not working. Translated only few words. DO NOT RECOMMEND

EarthSoul
Polen
Ongeveer een uur gebruiken de app
Channelwill heeft geantwoord 24 oktober 2023

Hello there,

We apologize for the inconvenience you experienced with our service, and we genuinely appreciate your feedback. We understand how critical it is for our service to work seamlessly with your store, and we're sorry to hear that it caused issues and only partially translated the content. 😥

Our team is committed to resolving these issues and ensuring that your experience improves. We take your feedback seriously and will investigate the matter thoroughly to prevent any recurrence.

If you're open to it, we'd appreciate the opportunity to connect with you directly to understand the specific issues you encountered and work towards a solution. Please reach out to our support team, and we'll do our best to address your concerns promptly.

Thank you for bringing this to our attention, and we hope to have the chance to make things right and provide you with a better experience in the future. 🌻

Best regards,
Sophie|Etranslate Team