Langwill: Language Translate

Langwill: Language Translate

Recensies (1.213)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
25 oktober 2022

Recently installed this amazing app for my store and was amazed! It offers a lot of features for free and even more on the paid plan. I highly recommend this app! Not to forget the fast & reliable customer support I had. Thanks, Elly!

FutureCosmo
Griekenland
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 30 oktober 2022

Hello FutureCosmo,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

Bewerkt 23 januari 2022

It's a great app. It translated my website good. The customer service were very helpful, Fast reply. Thank you very everything. I would recommend this app to everyone!

LAHMIDI
Nederland
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 23 januari 2022

Hi, friends at LAHMIDI,

Thank you so much for your trust and kindness! We are so glad that you can ask us for help! Your words will drive us to do better and provide you with better service!

Wish you all the best!😘

Sincerely,
Etranslate team

25 augustus 2022

I have tried all or almost all translation apps and I can honestly say that this is the most complete and easiest to use translation app. And the best of the best is the support, always available. Excellent app and support.

BY DELUXE Store
Verenigde Staten
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 26 augustus 2022

Hello BY DELUXE Store,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

15 november 2022

At first, I was disappointed with the level of complexity with the App and the amount of effort it took to get just a couple of languages on the site. However, what made it all so very worthwhile was the amazing support I received from Lisa. She was incredibly patient, clearly an expert on how the App works, and a clear and concise communicator. *** Lisa made the difference... big time! Well done Lisa.

Yertizz
Verenigde Staten
Meer dan 2 jaar gebruiken de app
29 augustus 2023

Uygulama çok iyi ve destek ekibi çok hızlı hemen sorunlarınızı çözüyorlar.Ben çok beğendim bu uygulamayı

Orlions
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 31 augustus 2023

Teşekkürler! Bizim için bu geri bildirim çok önemli. Destek ekibimizin hızlı ve etkili çalışmasından memnun kaldığınız için sevindik. Uygulamamızın size faydalı olması dileğiyle.
-nona🥰

3 juni 2023

This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the translation appears at a totally random place on our website that we did NOT put it! We have reached out to customer service multiple times and they have not been able to solve our problem. Everytime all they say it "we need to talk to the developers" then after a couple days they get back to me resolving that one text or one page that was an error without fixing the ACTUAL problem so everytime we even touch the app our whole website gets messed up and past translations that were correct before disappear somewhere or a random translation ends up in the craziest places on our website. Since we do manual translation, all we asked customer service to do was to just simply TRANSLATE/MIRROR exactly what we type. After struggling with this for months and months and getting super frustrated, but thinking that all the work we did on the manual translations is gone, we decided to give up on this app because it is hopeless.

J Beauty Clinic
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Channelwill heeft geantwoord 3 juni 2023

Hello there,

I'm sorry to hear about your negative experience with the app. It sounds like you've been dealing with a frustrating issue for quite some time. It's understandable that you would feel frustrated and disappointed with the app's performance. Have you considered trying a different translation app to see if it can provide better results? It might also be worth reaching out to the app's developers again to see if they can provide a more permanent fix for the issue you're experiencing. Ultimately, I hope you're able to find a solution that works for you and your website's translation needs.

Best Regards,
Sophie | Etranslate Support

5 september 2022

i use this app and there were some issues on my store but they helped me solve it and were patient with me. i really recommend this to every business owner on shopify that needs help with translation on their store.

VioletBeaute
Noorwegen
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 5 september 2022

Hello VioletBeaute,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

27 augustus 2022

It's really easy to use, easy to install, the point is that it's completely free, if you don't understand, you can consult online, and the response speed is super fast, and it will help you solve it soon

JP-Joybos
China
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 29 augustus 2022

Hello JP-Joybos,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

17 februari 2022

I use this application to translate my store into Russian. It has a user-friendly and intuitive interface. I enjoy working with this application. Automatic translation helps me save time.

VolchokArt
Rusland
Ongeveer een maand gebruiken de app
18 juli 2022

The app is not always working properly but Shermelia was very helpful in the chat, so 5 stars for her!

Privatina
Polen
Ongeveer 2 jaar gebruiken de app
Channelwill heeft geantwoord 18 juli 2022

Hello Privatina,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team