Langwill：AI Language Translate
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great customer support and great app. totally recommend it. i had an issue with the review translation and the support resolve it straight away.
Hello Urban Rugs,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
非常謝謝客服人員的幫忙，非常細心地解決我們的問題，很感謝，很且回覆都很迅速有禮貌，推薦這家翻譯程式！建議透過截圖等等讓客服人員可以更加迅速了解你的問題，會加速翻譯的過程，也能讓溝通過程更加順暢喔！！！
你好 The Studio,
非常感谢您的认可，我们很高兴您对我们的应用程序和服务感到满意！！！🤩
如果您需要我们的帮助或有什么我们可以帮助的，我们总是在这里！
干杯！🥂
最好的祝福，
Etranslate Team
Great service, solved my problem!！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
I downloaded and started using the app yesterday. Translation is done quite well, even though, from English to Italian there are some minor things to fix, which I don't mind, I rather prefer to edit anyway to make my text perfect.
Another point I wish to enhance is the support team, they are great!
Recommended App all the shopify store user great App and the support staff are very good and helpful. thanks
FANTASTIC SERVICE! VERY HELPFULL AND VERY EASY TO UNDERSTAND. BEST APP I HAVE TRIED SO FAR. THANKS ALOT
Hello KOLEKTO,
We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!
Best Regards,
Shermelia | Etranslate
Nice app. The help is very quick and supportive. Japanese translation is not perfect, but could be fixed manually.
At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.
Hello LOU.EARL,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Shermelia | Etranslate
lovely & helpful online staff, who replies immediately without delay & provided a solution so fast.. much appreciated
After trying lots of apps, I was finally able to translate my products in such an easy way! The app is really easy to use and quite straight-forward
Hello BlossomBujo Store,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team