ETranslate: Language Translate , 1.143 değerlendirme
Hassaslaştır
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Puana göre
They have given me the best support for settings.
Thank you very much.
The translation is looking OK. But, I do't know why some specific words have not been translated and some whole pages have not been translated at all even though the translation status says "Translated (100%)".
This app is good, but not perfect.
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The problem above has been resolved setting Translation Type to Basic.
If you are experiencing the similar problem, try setting to Basic just for checking.
😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟
Best Regards,
Sophie|Etranslate Team🥰
After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars.
Thank you so much Mariadel!
And Today Sophie was very helpful too. Thank you as well!
👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback.
We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made.
Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly.
Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌
- Sophie 🌟
very good app! The support is very kind and always responding quick and trying their best to help you. Especially Sophie did her best to help me with my problems.
Thank you for your positive feedback! We're delighted to hear you find our app excellent. Our support team, including Sophie, is always dedicated to providing quick and helpful assistance. Your satisfaction is our priority! 😊❤️
- Mariadel/Etranslate Team
Amazing customer service: very fast and useful. It solved my problem in 5 minutes
Thank you for your fantastic review! 😊 We're thrilled to hear that you had an amazing experience with our customer service. 🌟 Our team takes pride in providing fast and effective solutions, and it's wonderful to know that we were able to resolve your issue in just 5 minutes. ⏱️
We appreciate your kind words and your support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗
Warm regards,
Nona|Etranslate Team 💗
Excellent & Fast Support
We're thrilled to hear that you had an excellent experience with our support team! 🌟💨 Thank you for taking the time to share your positive feedback. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊👍
-Sophie💗
App is quite easy to use, you can automatically translate everything then manually adjust the translations that aren't accurate. Also support is very quick to respond, which is a big plus
Thank you for your feedback! We are happy to hear that our app's translation feature has been helpful for you and that our support team has been responsive. If you have any other suggestions or concerns, please feel free to let us know.
- Sophie 💖
Mariadel was great in working on my issue. She escalated the issue to the developers. I expect we will have the issue fixed in no time.
Thank you for your review! We're happy to hear that Mariadel was able to assist you with your issue and that it has been escalated to the developers. We appreciate your patience and we're confident that the issue will be resolved soon. If you need any further assistance, please don't hesitate to reach out to us.💖💖
-Sophie😍
Customer service is great! Very quick and helpful. Answered my question on how to translate a third party app.
Thank you for your positive feedback about our customer service! We are happy to hear that we were able to help you with translating a third party app. If you have any further questions or need assistance, please don't hesitate to contact us again.
- Sophie 🥰
This is extremely helpful if you are planning to target different markets. They not only translate the content but also localize it. Highly recommended. Thank you!
Thank you for the glowing review! 😊 We're delighted that you found our localization services helpful. Your recommendation is greatly appreciated! 🌍👍
Best Regards,
Sophie|Etranslate Team🥰
Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!
Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰
-Sophie😍