Locksmith

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Great app. Used it to hide pricing on items until we approve customers that have been verified. Responsive support that walked me through a few settings I overlooked.

Works well with lots of options for different scenarios. Can be complex to set up but if you have a question, a real person will respond to you very quickly with good advice. It's expensive considering that basic locking features should come with every Shopify plan, in my opinion. The search tool to start a new lock can be very slow, to the point where it freezes completely. Apparently this is a problem on Shopify's end, but I wish that there was a way to filter before beginning a search; such as, search only products (or collections) for the term ___. I also wish you could lock tags. All that said, we've been using the app for over a year now with no problems.

I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.

Super helpful app and easy to use. We have a page in our store that I only want visible to paid customers, and this does the job. I also use it for private listings.

Isaac not only responded to my email pronto, but even assisted with a non-locksmith issue. Now that is amazing customer service.

Works great and easy to use. Great for products you want to hide from the public and only show to wholesale customers.

This app has really helped us segregate parts of our Shopify store for certain customers by adding access control. The app has been working flawlessly so far, and we thoroughly recommend it.

I also want to mention that, just a few days ago, I contacted Locksmith about an issue I thought I had with their app that caused customers to have to log in twice. Much to my embarrassment, this issue had nothing to do with Locksmith.

Following this, a nice chap called Jed, regardless of the fault being with another app, went above and beyond to investigate, and provided me with detailed information as to which one of our apps was causing this issue and why.

Many app developers would simply say 'it's not our app that's causing it' but Locksmith are not just any app; they're there to help their customers, and they deserve recognition for that.

Great work, guys!

So I have a clothing company and we have an ambassador team. Sometimes I like to sell product that is not available to the public. In the past I had to sell to them on a completely different site that was a pain for numerous reasons. Now I can have everything organized in one place. Plus it with help my shipping department a ton when processing orders. Absolutely love the fact that you can passcode protect a collection on your site! Great app and Isaac is beyond helpful and fast.

Super happy with how simple locksmith is... and support has been GREAT. Responsive and friendly. This App kills it for creating wholesale vs retail product listings and access... SO much simpler (and less expensive) than others we tried, and does the job elegantly with very little effort on our part. THANK YOU!