Locksmith
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I need this app to prevent customers in certain EU countries from buying certain products. I had some trouble with setup as I wanted to hide the buy now buttons, rather than hiding the collections (which if this is what I wanted, is incredibly easy to do - the app is very user friendly). Jed has been incredibly helpful setting this up for us which means we're now good to go. Love the Pay What Feels Good ethos, and the approach to users is fantastic. We added the app for a certain purpose but I can think of a hundred different ways we can make use of it in the future. Fantastic!
Great App & Great Customer Service!
Very powerful app - especially in combination with some custom liquid work. We need to show or lock different content depending on customer tag, login, IP range, etc. and Locksmith handles this with ease. Furthermore, Isaac was super friendly and helped me with some customization in order to get the required results. Highly recommended!
Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.
I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced.
Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken!
Can't recommend this app enough!
The app support team is phenomenal! I had a small issue and Jed stayed in contact every step of the way with screenshots so I could find the boxes I needed to redirect customers to specific pages.
I can not fault the after sales service! I have run into a number of issues while implementing some locks on my store. Usually my error and the team have been fast and awesome to get me back on track. So far, worth every penny.
I love this app so much. I do a lot of fundraisers but customers like to see what their listings will look like before the fundraiser starts. This allows me to lock all their products so only they can see them until the fundraiser starts. I also use this for specific customers who get a discounted rate on their own merch so their employees can order directly through me but get the discounted rate. Recently I had an issue where I wanted to lock my NSFW items so that people had to verify their age before viewing. (I do school fundraisers so this is important to me.) I reached out and Tristan helped me make sure it was set up correctly and working. Very fast, friendly replies. This is such a great app!
A fantastic little app. It's really reassuring to know that those items I am giving away for free promotion will not show up in the search!
Locksmith is solid! I needed some very specific things to make my shop work.
Locksmith provided what I needed easily. I needed customers to sign a form before they were able to buy my custom products so that we made sure that they understood the conditions.
Our tab showed them the content form, the customer fills it out, and then new tabs appear on the navigation bar. Easy peasy.
I was worried about people not connecting to our signature product so I had the navigation bar exposed but the products were locked without our form completed.
People did okay with all this!
We made it so that when International people came in, that they were greeted with their own page (and pricing specific for their area from another app). It hasn't given us any more international sales but at least I know I am doing the best I can.
We made our wholesale area and a professional area only available to them.
Mostly, I am writing this review because Ken did such a nice job of getting my form to do it's thing. Really, everyone at this company has a great manner and feel. Thanks to you all.
:)
Mimi
This app is truly extraordinary. This helped hide certain products AND VARIENTS from customers who were not supposed to see/order them. In addition it allowed me to completely lock down my site so no one could get in to purchase products unless I had sent them a invite and allowed them to browse the site. I love this app!