Locksmith

I use this app on two websites and it does exactly what it is supposed to do with no weird issues. I thought the app was having an issue and the support quickly helped me recognize that I had just outsmarted myself with an extra lock. Good support, good app.

Ive been using Locksmith for over 2 years now. Hands down one of the most innovative apps out there. It is so useful for us where we need products hidden from the store and from search results, but still possible to be access via certain methods!
Locksmith is an integral part of our business. Thank you for making this perfect solution for our business!

This app allows me to respond quickly to special requests from customers who want a one-off that I'm not going to offer in the store. I use it all the time and it straightforwardly does what I need it to do, and for that I am grateful.

Highly Recommend Locksmith! Their app works wonderfully and the customer support is top notch! Thank you team!

This app does wonders! its really helped out with my online store for our Wholesale customers. In addition, Issac is a life saver and was always there to help with any coding or clarification. Its a great app and there's amazing support behind it as well!

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.

A very useful app. Well thought-out and easy to use. Mechanic is also brilliant. Lightward displays a quality and professionalism that isn't usually found on the Shopify App market.

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

I think the app works fantastically! one thing I do wish was different was a "save" or "okay" button on the pop up window where you enter the password/criteria for a lock. I never feel like it's saving or not canceling my changes when I have to click out of the window and don't have a confirmation button.

We have been using Locksmith for some six months and are delighted with both their app and their support. Our queries in advance of launching the app were handled very quickly and efficiently and we have found Locksmith to be the most responsive of all the suppliers we have had contact with. In particular, they read our requests and respond appropriately to them – what a delight after dealing with so many companies who half-read requests and churn out standard, unrelated responses!

This week we asked them for help with an issue on our pricing display. Ken responded within six hours (an excellent response time compared to our normal experience) to clarify one point and suggest an extra improvement to take our site even further. Nineteen minutes after our response he had the solution live!

Another price display query arose around the same time, and Ken kindly resolved that for us equally efficiently.

We truly recommend Locksmith and we really appreciate all Ken’s help. I don't think we have ever before received such a prompt, efficient and effective response to any support request!

Carrick Design
UK
Time spent using app: 6 months