Login as Customer: Support

Name: Login as Customer: Support
Brand: Magefan
Rating: 3.9 (13 reviews)

Prezzi: Piano gratuito disponibile. Prova gratuita disponibile.
Valutazione: 3,9 (13)
Sviluppatore: Magefan

Faster customer support with direct access to any customer account — no password required

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Log into customer accounts with one click (with or without Multipass)
Place orders, manage carts (persistent cart), and troubleshoot in real time
Log in to customer account from any CRM and helpdesk (with API)
Track support-related logins for transparency and compliance
Compatible with all Shopify plans (Plus not required)

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Pannello di controllo Shopify

Categorie

Assistenza - Altro

Prezzi

Scegli il piano più adatto alla tua attività.

Basic Plan

Gratis

Funzionalità

Up to 10 customer logins/month
Limited login history
Basic API access
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

Pro Plan

$39 /mese

o a $390/anno con un risparmio del 17%

Funzionalità

Unlimited customer logins/month
Persistent shopping cart sharing
Create, send pre-built carts to customer
Full audit logs (on customer accounts)
View orders placed via admin login
Log in from CRM or helpdesk (via API)
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

Prova gratuita di 7 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.

Recensioni (13)

Valutazione complessiva

3,9

Numero di recensioni per livello

Il 62% delle recensioni ha 5 stelle
8
Il 8% delle recensioni ha 4 stelle
1
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 31% delle recensioni ha 1 stelle
4

Tutte le recensioni

17 giugno 2026

This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.

The Turmeric Co. B2B

Regno Unito

5 mesi di utilizzo dell’app