配图图库
Faster customer support with direct access to any customer account — no password required
Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).
- Log into customer accounts with one click (with or without Multipass)
- Place orders, manage carts (persistent cart), and troubleshoot in real time
- Log in to customer account from any CRM and helpdesk (with API)
- Track support-related logins for transparency and compliance
- Compatible with all Shopify plans (Plus not required)
包含未翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Shopify 后台
类别
定价
选择最适合您业务的套餐。
Basic Plan
免费
特色功能
- Up to 10 customer logins/month
- Limited login history
- Basic API access
- Supports legacy & customer accounts +B2B
- Multipass compatible (not required)
Pro Plan
$39 /月
或 $390/年（可节省 17%）
特色功能
- Unlimited customer logins/month
- Persistent shopping cart sharing
- Create, send pre-built carts to customer
- Full audit logs (on customer accounts)
- View orders placed via admin login
- Log in from CRM or helpdesk (via API)
- Supports legacy & customer accounts +B2B
- Multipass compatible (not required)
7 天免费试用
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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.
I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care.
Nicely done.
We're pleased to make your experience with Magefan apps as smooth as possible, regardless of the plan you use.
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支持
应用支持由 Magefan 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
-
敏感数据
姓名、 电子邮件地址、 电话号码
-
设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主
-
店主
姓名、 电子邮件地址、 电话号码、 实际地址
查看和编辑商店数据:
客户、 产品、 订单、 在线商店
-
编辑客户
客户数据
-
查看产品
产品、 产品系列
-
编辑订单
过去 60 天内的所有订单历史记录
-
编辑在线商店
在线商店脚本标签
-
查看其他数据
Shopify Markets 设置
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