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Very good app. Does what we want. Once you know where to navigate within the app its quite powerful and you set your login policy based on your business rules.
Great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
The app is unique but has some bugs sometimes. However, the support team is excellent and they were kind enough to help me with my issues. The support person Jonas Nguyen was in contact with me regarding the technical issues I was facing. The technical person who was behind the scenes Cuong NVM, figured out the problem and help me resolved. Overall a good app to work with!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...
We really appreciate that you give us time to support your case, Jan.
Hope that you will also support our other apps and wish to get some feedbacks if you like them ;)
I used this app to control my soft-launch user group. The app is fairly easy to configure and customer support has been very helpful.
The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues
Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.
Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.
Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!
So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.
The free version of this app is great for creating a login page and forcing people to create an account with you, however you have no control over who can create an account and login, I believe there is a option for this with the paid version - most importantly customer service was very helpful!
Thank you for your feedback. Our app is continuously updated to be better every day. We will keep your idea in mind and update the feature soon.
Thank you again.
Thank you so much for such a valuable review.
However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.
Looking forward to hearing from you again at "support-sbc@bsscommerce.com".