Recenze (1 107)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
27. listopad 2023

Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too

Collector's Avenue
Kanada
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 29. listopad 2023

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍

Sophie|Loloyal Team💎

30. březen 2023

Great support! :) Nona was super kind and available to answer my questions to properly set up and customize the widget. Much appreciated!

Glivee
Itálie
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 30. březen 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Nona

Datum úprav: 8. listopad 2022

I used this app for my client's Shopify store and I was asking support If I can embed the app inside a grid. Mariadel was very helpful and informed me that it's not feasible for now. But they will consider this in the future. I appreciate that I get an accurate and honest answer. At least now I know the limitation on where the app can be placed inside the Shopify store.

2313 E Las Olas
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 3. prosinec 2022

Thank you so much for your kind review! We appreciate it.

Let me introduce the feature of Loyalty Link. It can let you add the Loyalty widget button anywhere in your store, please read this document for more details https://helpcenterapi.sealapps.com/help/app/article/4/60

If you encounter any problems, you can always contact our online customer service.

13. září 2023

Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.

Moja Farmacija
Bosna a Hercegovina
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 14. září 2023

Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona

27. leden 2023

thank you wonderful thank you wonderful thank you wonderful thank you wonderful thank you wonderful thank you wonderful

Whoopea
Čína
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 27. leden 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Christina

21. září 2023

Always greetings kindly and fulfilling expectations, the above two points are enough to constitute a five-star service.

MEWSODA
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 22. září 2023

Thank you for your kind words! 💫💫We strive to provide exceptional service and are glad to hear that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.😊😊
-nona😊😊

19. prosinec 2022

Very good and useful for customers! Enables points and rewards that customers can use and helps with the traffic of the store!

Arclight Products
Chile
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 20. prosinec 2022

Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel

16. leden 2023

Very easy to setup. I contacted support and got instant assistance and more. Continued using the app and the flexibility and terms you can give to your potential reward members is of a great variety. I feel like a have a ton of control over what is and isn't allowed to be earned and redeemed. This really is a great app and thankfully it is free so that takes the cake

The Slime Club
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 22. leden 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

12. listopad 2022

she dope i like mariadel. she helped me nicely. if i deleted this app, I would only re download it for mariadel.

NOAHLIKE
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 2. prosinec 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

12. únor 2023

Excellent and fast customer service. Very good and easy for use app. Mariadel help me to remove brand name for free.

cutebycarmarie
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Channelwill odpověděl 12. únor 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel