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still new to this app but the customer support is good, Mariadel helps a lot to solve my concerns and provide enough instructions for the app.
Dear firends at hisenior,
First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Sealapps
Fast customer service response, within few minutes they resolved the issues that I faced. Will continue to test the app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
- Sophie
Very nice app and good customer service! Works perfect and my customers are happy about those points
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
Very helpful and friendly I had issues with my shop and needed some stuff taken off the lady helping was kind, fast and prompt
Thank you for sharing your positive experience with Nona. It's great to hear that they were kind, fast, and prompt in assisting you with your shop issues. If you need any further assistance, please don't hesitate to reach out to me.
-Nona💗
I use this app to help me set up rewards. Nice customer Service. I have not used it yet but I hope it works really well.
Tolle Beratung, super nette Mitarbeiter, hier wurde sofort geholfen und das beste es funktioniert sogar.. Nur zu empfehlen!!!
Hi,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen :) Prost auf mehr Erfolg! ✨🥂
Catherine | Loloyal Team
Definitely, the best customer service and the lady who helped me get it done everything was very gentle and willing fully do all the integrations my store needed,
I highly recommend this. They are polite and helps you get through all the lengthy task in single click and the best part is this App helped my store revenue to reach a new hike.
)We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Great support! :) Nona was super kind and available to answer my questions to properly set up and customize the widget. Much appreciated!
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Nona
I used this app for my client's Shopify store and I was asking support If I can embed the app inside a grid. Mariadel was very helpful and informed me that it's not feasible for now. But they will consider this in the future. I appreciate that I get an accurate and honest answer. At least now I know the limitation on where the app can be placed inside the Shopify store.
Thank you so much for your kind review! We appreciate it.
Let me introduce the feature of Loyalty Link. It can let you add the Loyalty widget button anywhere in your store, please read this document for more details https://helpcenterapi.sealapps.com/help/app/article/4/60
If you encounter any problems, you can always contact our online customer service.
Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.
Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona