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Mariadel has the best customer service that I have received in a while. I am grateful I got her as a representative.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
La atención en la configuración y puesta a punto es muy buena.
Como punto negativo las traducciones muy mejorables.
¡Gracias por tomarse el tiempo de dejarnos su opinión! Nos alegra saber que ha encontrado nuestro servicio de atención al cliente útil durante la configuración y puesta en marcha. Lamentamos escuchar que las traducciones no han sido de su agrado y tomaremos en cuenta sus comentarios para mejorar en este aspecto. Agradecemos su apoyo y esperamos seguir brindándole una excelente experiencia. Si tiene alguna sugerencia o comentario adicional, no dude en comunicarse con nosotros. ¡Gracias de nuevo!
-Sophie
Customer service was great. 10/10 recommend! I just wanted to get rid of the 'We reward with Loloyal' branding on the widget and I the lady i chatted with was very great and did it within seconds.
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Still testing the APP. But so far APP is super easy to use and support is also helpful. Some minor things in term of customisability needs to improve for our needs though (font type, etc.)
Hi SANVT!
Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well.
In addition, regarding the feedback about font, we will continue to develop in the near future. If you are interested, you can follow our community to get our app roadmap 👉 https://loloyal.canny.io
Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Catherine | Loloyal Team
le service client est parfect, les reponces simples et rapides! l'apllication je dois ancor la tester mais elle a l'aire de être tés bien!
Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement.
-Catherine
Very good membership APP, I highly recommend everyone to use it, the customer service replies to questions very quickly, and solves problems very well. If you are looking for a free or low-cost APP that can also provide membership service functions, I recommend everyone to use it. The interface is easy to operate, and There are multiple language translations, so it is very suitable for stores with loyalty points.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
Great and fast support. Was easy to get in contact with and the custom options were added in a matter of minutes. Thanks.
Thank you so much for your kind review! Ease of use and customer service are our goals. You can always contact us if you have any problems.
App is sleek and easy to use with the core features that are truly needed. The customer service is also insanely good!
Thank you this is exactly what I was looking for! Works so perfect for my shop and to gain repeat customers!
Thank you for your review, appreciate it a lot. If you may need our help again, please comeback to us.
-Mariadel
Well, I just downloaded the app but their customer service is EXCELLENT! Responsive and kind. What more could you ask for?
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel