Recenze (1 107)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
19. listopad 2024

Good a little difficult to make it clear had to repeat a couple of times and had to figure it out by myself but in the end she understood and confirm that what I did was correct

Belles et Bulles
Kanada
Doba používání aplikace: 12 dny
Vývojář Channelwill odpověděl 20. listopad 2024

Thank you for taking the time to share your thoughts about Loloyal. We’re glad to hear that everything was resolved and that your setup was correct in the end.

We truly value your patience and feedback. It’s clear we can do more to make things easier and more intuitive, and we’re already working on enhancements to ensure our guidance is as clear and seamless as possible. Your experience is important to us, and knowing where we can improve helps us serve you better.

If there’s anything more we can do to assist you or make your journey with Loloyal even smoother, we’d love to hear from you. We’re committed to ensuring your experience exceeds expectations moving forward. 😊 We would be glad for us to improve your impression with our app.

Best Regards,
Sophie | Loloyal Support Team

4. říjen 2024

so far, my experience with Nova, the customer service representative, has been very helpful in helping me unlock certain free features on my profile. I haven't gotten to see the full results of this app so I will update when I do

Bona Fide Beauty
Spojené státy
Doba používání aplikace: 29 minutami
Vývojář Channelwill odpověděl 6. říjen 2024

Hello! 👋🏼

Thank you for sharing your experience with us! We’re so glad to hear that Nova has been helpful in unlocking those features for you.

We understand that it takes time to fully explore all that our app has to offer, and we appreciate your willingness to update us as you continue your journey. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!

Looking forward to hearing about your experience as it unfolds!

Best Regards,

Nova|Loloyal Support Team of Channelwill

6. listopad 2024

amazing app !

Ma boutique
Francie
Doba používání aplikace: Asi hodinou
Vývojář Channelwill odpověděl 7. listopad 2024

Thank you so much for your fantastic review of Loloyal! We’re thrilled to know that our loyalty app is making a positive impact on your store. It's wonderful to see you enjoying the features, and we’re here to keep making improvements to serve your business better. 🤗

If there’s any way we can make your experience even more seamless or valuable, please don’t hesitate to reach out. We’d love to support you and make your impression even better with our app. We will patiently wait for your response and feedback about this. 💞 We will be happy to hear back a response from you.

Thanks again for choosing Loloyal!

Best Regards,
Nova | Loloyal Support Team

19. červen 2024

very easy to set up and prices are reasonable, thanks!

OTIS VITO
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář Channelwill odpověděl 21. červen 2024

Hello There,

Thank you for taking the valuable time to leave a review. We at the Loloyal team are delighted to hear you found setting up our service easy and that our competitive pricing met your expectations.

Your satisfaction is our top priority. We're always looking for ways to improve and would appreciate any specific feedback you might have on how we can further enhance your experience with Loloyal. Do you have suggestions for new features or areas where our support team could be even more helpful?😊

We look forward to hearing from you!

13. květen 2023

Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.

Il Tempio Creativo
Itálie
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 23. květen 2023

Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente.

-Mariadella

2. březen 2023

A bit slow at the start. I figured out that I needed to upgrade and then the help was dealt with quickly

Strummer Room Records
Spojené království
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 3. březen 2023

Hello Strummer Room Records,

Thank you fro your feedback, we appreciate your concern being raised to our team, we know that we have a room to improve and we do understand your concern. We hope that we can help you to make your experience more better.

One of our team reach you out for further help you needed and we are looking forward for your response.

Best Regards,
Catherine

10. listopad 2023

great app great customer service

Onushshar
Indie
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 11. listopad 2023

🌟 Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations. If you ever need assistance or have any questions, feel free to reach out! 🚀😊

- Sophie 🤗

25. srpen 2022

Thanks to Mariadel for helping me figure out how to use the app. She was professional and helpful..

Milk and Rusk Boutique
Austrálie
Doba používání aplikace: Asi rokem
26. říjen 2022

So far so good! I had a little trouble importing, but their chat is super quick and we fixed the problem within a few mins!

Paradise Found Nursery
Spojené státy
Doba používání aplikace: 11 měsíci
13. duben 2023

good customer support, thanks to Mariadel today got the set up sorted. I think they restrict the functions quite a bit - until you do the paid version. But for us, we decided to go ahead to try for there are both online and offline customers going to come in

decor8ion
Hongkong – ZAO Číny
Doba používání aplikace: 6 měsíci
Vývojář Channelwill odpověděl 13. duben 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Mariadel