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Just helped with some big things. Nice support, happy to build this new loyal program with them.
Hello There,
Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. 💓
Best regards,
Nova|Loloyal Customer Support
Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards.
The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.
Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support.
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.
This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.
Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!
Best Regards,
Kim|Loloyal Support Team
Very effective. Thank you for helping us resolve some issues very quickly
Thank you so much for your kind review! We're delighted to hear that you found our service very effective and that we were able to help you resolve your issues quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you again for your feedback and support in Loloyal.
Best regards,
Kim|Loloyal Support Team
After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.
Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority!
Best regards,
Kim
Loloyal Customer Support 🌟
Great support in terms of timing, knowledge, kindness. Mariadel was amazing solving all my questions and by providing advise with the widget theme.
Will be using this app for other stores for sure.
Thank you so much for your kind words! 😊 I'm thrilled to hear that you had a positive experience with our support team, especially with Mariadel. 🌟 We're delighted to have been able to assist you with your questions and provide advice on the widget theme. 🚀 We look forward to serving you again and helping with your other stores in the future! 🎉🛍️
Best regards,
Sophie|Loloyal Support Team
Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.
Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! 💖💖
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.
Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team
Would depends after actually seeing how it works before asking to leave rating
Thank you for your review and feedback. We understand that it's important to see how a product works before leaving a rating. We appreciate your willingness to try our product and hope it meets your expectations.
Best regards,
Sophie 💗
Loloyal Customer Support 🌟