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My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.
Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening!
As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful.
We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track.
If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success!
Thank you again for choosing Loloyal, and we look forward to serving you for many years to come.
Best Regards,
Kim|Loloyal Support Team
Très réactif, parle Français, au top je recommande
Merci beaucoup pour votre retour positif ! 😊 Nous sommes heureux de pouvoir vous accompagner en français et de répondre rapidement à vos besoins. Votre recommandation est très appréciée!
Cordialement,
Kim|Équipe d'assistance Loloyal de Channelwill
Great customer service! Sophie was great to work with and answered all my questions
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that Sophie was able to assist you effectively. Providing excellent customer service is very important to us, and it's fantastic to know that all your questions were answered. I'll be sure to pass along your kind words to Sophie.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill
Assistenza superlativa.
Risposta un pochissimi secondi e risoluzione del problema in pochi minuti
Grazie davvero di cuore
Vi consiglierò sicuramente
Grazie mille per l'ottimo feedback! Siamo felici di sapere che il nostro team di assistenza è stato rapido ed efficiente nel risolvere il problema. Il vostro supporto e la vostra raccomandazione sono molto apprezzati! Se ha bisogno di ulteriore assistenza, non esiti a contattarci.
Cordiali saluti,
Kim|Loloyal Assistenza clienti di Channelwill
Very good plug-in, customer service is very good
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our plugin and that you've had a positive experience with our customer service team. 🌟 If you ever need any further assistance, don't hesitate to reach out! 💬 We're always here to help.
Best Regards,
Sophie|Loloyal Support Team
So far so good... Easy to use & set up. Customer support was great too, Special thanks to Kim for her help.
Thank you for your positive feedback! 😊 We're delighted to hear that you found our app easy to use and set up. We're also glad that our customer support met your expectations. Special thanks to Kim for her exceptional assistance! 🙌 If you have any further questions or need more help, feel free to reach out. Thanks again for your support! 🌟
Best regards,
Sophie
Loloyal Customer Support 🌟
Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!
Thank you for choosing Loloyal and for your positive feedback! We're thrilled to hear that you found our app to be the best value for service among the options you've tried. We understand that learning new software can take some time, but we're here to help every step of the way. We're glad our customer service chat function was able to assist you in getting started, and we're here to support you as you continue to learn and explore the features of our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing you with the best possible experience!
Best Regards,
Kim|Loloyal Support Team
genial
Gracias por tu brillante reseña! Estamos encantados de saber que tuvo una experiencia tan positiva con nuestro servicio.
Su satisfacción es nuestra principal prioridad y sus comentarios significan mucho para nosotros. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar!
Atentamente,
Kim|Equipo de soporte leal de Channelwill
Tutto perfetto, assistenza clienti cordiale e disponibile.
Grazie mille per la sua gentile recensione! Siamo entusiasti di sapere che tutto è stato perfetto e che ha trovato il nostro servizio clienti cordiale e disponibile. La sua soddisfazione è la nostra massima priorità ed è meraviglioso sapere che abbiamo soddisfatto le sue aspettative. Se ha ulteriori domande o bisogno di assistenza, non esiti a contattarci. Siamo qui per aiutarvi!
Cordiali saluti,
Kim|Loloyal Team di supporto di Channelwill
good support chat
We're delighted to hear that you had a positive experience with our support chat! 😊👍 Thank you for taking the time to share your feedback! If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
Sophie|Loloyal Support Team