Recensioni (159)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
22 maggio 2023

We moved to LOOP and immediately saw how much our customers enjoyed the ease of the entire white glove experience with its user-friendly, no-hassle platform as it gives them an efficient, no-hassle way to process exchanges and returns. Best of all is the detailed analytics that allow us to closely monitor returns and exchanges data. As a result, we have seen increased savings and lower return rates.

Athletic Propulsion Labs
Stati Uniti
Circa 2 anni di utilizzo dell’app
Loop ha risposto 23 maggio 2023

This is everything we like to hear! 🙌 No hassle, efficient, user-friendly, increased savings, lower return rates... Thank you for sharing your great experience with us! 💙

11 maggio 2023

First-in-class solution for e-commerce returns. The variety of features, integrations, and partnerships will take your business to the next level.

ALOHAS
Spagna
Quasi 2 anni di utilizzo dell’app
Loop ha risposto 11 maggio 2023

Thanks for sharing your great experience with us! 💙

18 maggio 2023

Loop is a great system and our account manager is always quick to answer and give us the reporting we need! The Loop analytics are super extensive, however, are a bit more manual than we would like, but you most definitely can pull all the return information you need. The Loop team is always quick to accommodate and respond to us though, which is super appreciated whenever there is an error.

We have had a couple of issues in the past with slow load time at the POS level in-store and some errors on exchanges. However, we worked with the Loop team to resolve the exchange errors and are excited for Loop to keep evolving and getting better and better!

Studs
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Loop ha risposto 18 maggio 2023

Thanks for this insightful review! We're excited to continue evolving with you! 🤝

15 giugno 2023

Loop is an incredible platform for returns/exchanges. Our Merchant Success Manager, Ash is the absolute best. I recommend this app 10/10.

Rumored
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Loop ha risposto 16 giugno 2023

We love to hear this! Thanks for sharing!

8 maggio 2023

Loop is an impressive platform that is designed to be easy to use for both internal teams and customers. The software is highly intuitive, and it doesn't take long to get up and running. The platform's ability to provide quick and accurate responses to queries is truly remarkable, and it helps to save time for everyone involved. For small companies, in particular, Loop is a valuable tool that can help to streamline operations and maximize profits. The "Shop Now" feature is one example of how Loop has helped our business generate revenue. This feature makes it easy for customers to purchase products or services directly from the platform, without having to navigate to another website. Overall, Loop is an impressive platform that offers a wide range of benefits for businesses of all sizes.

&Collar
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Loop ha risposto 10 maggio 2023

This review made our day! We love hearing about your positive experience with Loop, especially the Shop Now feature!

4 maggio 2023

Loop has the best customer support team. They are always really quick to reply with resolutions. Loop is great and makes our return system workflow go so smoothly.

LiCi Fit
Stati Uniti
Quasi 2 anni di utilizzo dell’app
26 maggio 2023

We have been using Loop for a year and a half and it has completely overhauled the way we process returns and exchanges for the better. It is saving our team so much time and work and Loop integrates so well with many of the apps we use, especially Gorgias. Super user friendly interface and support is alway great!

Kulani Kinis
Australia
Oltre un anno di utilizzo dell’app
Loop ha risposto 30 maggio 2023

We love hearing how we've saved your team time and work! Thanks for sharing this with us!

9 maggio 2023

We came from Happy Returns and so much happier with Loop. Our CSM is exceptional and their CS team is responsive and willing to dig into issues quickly. Highly recommend Loop as a return platform, plus allowing our customers to Shop Now with our entire catalog is a huge benefit.

TA3SWIM
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 10 maggio 2023

Thanks so much for the positive feedback! We're just as excited about Shop Now as you are!

30 maggio 2023

Loop helped us simplify our entire return workflow and work load. The Shopify Integration is super helpful and makes for less manual work on our end! The analytics are insightful, easy to use, and help drive to make changes in products/systems. The Support team is always responsive and helpful as well! Really looking forward to the Shop Now feature getting started for us this year!

Truewerk
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 31 maggio 2023

We love hearing this and are excited for you to get the Shop Now feature started as well!

14 ottobre 2022

I love Loop! The customer service is amazing so any issues you have, they respond within an hour. They have a lot of new features constantly coming and will always brainstorm with you as to how to promote your business and gain more sales.

Rails
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 20 ottobre 2022

Thanks for taking the time to leave us this review! We love hearing about your positive experience with us and appreciate the feedback!