Recensioni (184)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
20 settembre 2021

This is the best returns app on Shopify easily. It has a super awesome customizable Returns Page, makes the entire return/exchange process super automated for the customer, and has features that help you to get more people to exchange instead of return. Their new analytics features are awesome as well! We have tried Returnly, Happy Returns, ReturnsMagic and this is the best by far!

Sivana
Stati Uniti
Oltre un anno di utilizzo dell’app
19 gennaio 2023

Really great app! Our customers love the ease of using Loop for Returns and Exchanges. Also, love how quickly Loop has updates and is eager to hear feedback to improve the platform and customer experience.

Andie
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 24 gennaio 2023

Thanks for taking the time to leave us this review! It's so great to hear you and your customers are loving Loop.

And yes! We love hearing feedback to improve our platform for our merchants.

13 gennaio 2023

Our customers love Loop, and we do too. A great user interface for admins and customers and abundant customization of returns and exchanges are why we chose the software in the first place. It's easily the best returns software in e-commerce.

One thing we love is that the Loop team continued to develop incredible features and consistently add value to what we were already paying for.

Honeycloth
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 24 gennaio 2023

Thanks for taking the time to leave us this review! It's awesome to hear that both you and your customers love Loop.

7 dicembre 2022

We've been using Loop for quite some time now, and it has completely changed our return/exchange game. New features are continually being introduced, and our account success manager is a gem! Overall, we've had a very positive and smooth experience with Loop. Would highly recommend!

Joyride Harness
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 10 gennaio 2023

Thanks for taking the time to leave us this review! We love hearing about your experience with us and appreciate the feedback. And we're so thankful that you highly recommend us!

25 maggio 2023

Our store have a great experience using Loop, we have support when is needed and they are always on top to help resolve the issues. Great experience working with their team. I highly recommend Loop!

MOSCOT NYC SINCE 1915
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 25 maggio 2023

We love hearing this! Thanks for sharing! 💙

1 agosto 2023

Loop has been the biggest help to our growing business. As someone who does returns daily, We have used many platforms but Loop is the most efficient we have used to date! We have no plans to change now or in the future.

Red Land Cotton
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 14 agosto 2023

Thank you so much for sharing these kind words! Looking forward to growing with you!

13 luglio 2023

Works pretty flawlessly. Lots of great features and customizations. Highly recommend for scaling up your business, improving your return rate, and retaining more revenue.

Made Trade
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 14 agosto 2023

We love hearing this! Thanks for these kind words! 💙

18 maggio 2023

Amazing app, we were using Narvar before, and I can't express how much better Loop is. We've been using Loop now for over a year and have been more than happy with the results making it super simple for your customers to return products while lessening the load on the CS team.

Sullen Art Co.
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 18 maggio 2023

We love hearing how we're making it easier on your customers AND on your CS team 👏👏👏 Thanks for sharing!

31 maggio 2023

The best thing about Loop are the all the lovely people that are involved. Every single person I have come in contact with has been a joy to work with. They made sure set-up was easy and I felt supported through the entire process. We just went live so I can't speak too much to the performance but so far the customers that have used it have seen a seamless experience and I feel confident that is any issues arise it will be handled quickly. Would definitely recommend.

Mata Traders
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 31 maggio 2023

Thank you for this review! We're thrilled that you are a new customer and are excited to continue working together! 🤝 💙

19 maggio 2023

We can't express enough how Loop has revolutionized our entire return process at our clothing store. This app is an absolute game-changer! ⚡

From the moment we integrated Loop into our operations, it was like a breath of fresh air. Gone are the days of tedious manual returns. Loop streamlined everything seamlessly, providing us with an efficient and user-friendly system that our team and customers adore.

The app's interface is incredibly intuitive and easy to navigate, making it a breeze to process returns and exchanges.

What truly sets Loop apart is its outstanding customer support. Whenever we've had a question or encountered an issue, their team has been prompt, friendly, and incredibly helpful. They truly care about their clients and go above and beyond to ensure a smooth experience.

Thank you, Loop, for creating such an exceptional app that has transformed the way we handle returns. You've earned our enthusiastic five-star rating and our sincere gratitude. Keep up the incredible work!

Amor Lafayette
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 22 maggio 2023

Wow! We love everything 👏 about👏 this👏 review👏 ! Thank you for sharing your great experience with us! 💙