Recensioni (187)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
5 maggio 2023

We've been looking at installing Loop Returns for a few years now and was finally able to do it using the Starter Package. We are looking forwarded to continuing with Loop as our company grows and we are thankful the app has room to upgrade as well. Right now we average 30ish returns per month and this app is extremely helpful.

Setup was great and their customer service team is extremely helpful. Would recommend!

Violent Gentlemen
Stati Uniti
3 mesi di utilizzo dell’app
5 maggio 2023

We are a small business that is growing fast. We recently migrated from WooCommerce to Shopify Plus in order to have access to cleaner and more effective e-commerce tools and the ability to more easily scale. Loop was one of the major influencers in our decision to switch. I am not a web developer but I do all of the web backend work myself. Of all the apps that I have used so far in Shopify (and probably including Shopify itself), I think that Loop offered the most comprehensive and easy-to-follow onboarding documentation. I reached out to Loop support a couple times when I got stuck or needed clarity on something and every time their support was extremely responsive, helpful, and patient (even when I was probably coming across as crabby - my own fault for trying to do too many things at once!). I was able to get Loop configured and running for the most part in just a few hours with a few tweaks here and there as the rest of the site started coming together over the next week or so. My assistant who helps with processing returns and exchanges is over the moon about how easy it is to use Loop too. We are definitely fans. Thank you for a great product and great service!

GAIDAMA
Stati Uniti
Circa un mese di utilizzo dell’app
Loop ha risposto 22 giugno 2023

We absolutely love hearing this! Thank you for trusting us and we can't wait to continue working together! 🙌💙

9 maggio 2023

Our team had trauma from Returnly and Loop was the solution to what we were looking for.

- Onboarding was smooth and easy, Returnly was complicated and took so long!
- Reporting is easy, Returnly was complicated and we were always missing reports.
- We were able to implement the exchange feature and gain more sales

Overall, we're very happy with Loop and the customer service they provided.

KindTail
Stati Uniti
Circa un mese di utilizzo dell’app
Loop ha risposto 9 maggio 2023

Thank you for sharing your positive experience with Loop! Smooth & easy is what we're going for! 🙌

18 maggio 2023

I am super impressed with Loop. It functions and looks better than anything I could have DIY'ed. Loop is user-friendly, with a clear interface, excellent tutorials, and an approachable team. I was not anticipating the amount of "homework" I had to do but it wasn't so bad because there was a handy to-do list. I recommend Loop to anyone looking to improve their Returns & Exchanges process.

Sakkara Clothing
Stati Uniti
Circa un mese di utilizzo dell’app
Loop ha risposto 18 maggio 2023

This recommendation >>>>>>
Thanks for taking the time to share your experience with Loop!

19 giugno 2023

Onboarding was super easy. Taylor was very helpful and made the transition to using Loop seamless. Looking forward to using the app

Superare Fight Shop
Stati Uniti
25 giorni di utilizzo dell’app
Loop ha risposto 20 giugno 2023

We're thrilled to be working with you! Thanks for sharing! 💙

31 gennaio 2024

We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.

7 TERRA
Stati Uniti
19 giorni di utilizzo dell’app
Loop ha risposto 12 febbraio 2024

Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to continuing to support your business 🙌

27 luglio 2023

Loop is a solid reliable returns platform. I've used it in two different ecomm companies. It's userfriendly, the workflows, tags usage, and return outcomes are well thought out. We definitely take advantage of the Shop Now feature to keep customers reingaged in our eco system. Financial Reconciliation is a bit tricky with, that's an area that can be improved upon, but that said, it's comparable to others on the market. Overall, I'm pleased to continue using Loops as my go-to returns solution.

Art That Kills
Stati Uniti
14 giorni di utilizzo dell’app
Loop ha risposto 14 agosto 2023

We love hearing about your positive experience! Thanks for sharing!!

3 dicembre 2021

We just are onboarding Loop and so far so good!
Everything from our first meeting with our rep, Johnny, who really explained Loop in the most engaging way, to the initial phases have been exactly what we wanted. Effortless, simple and accessible!

Naked Sports Innovations
Stati Uniti
Circa 23 ore di utilizzo dell’app
28 ottobre 2024

Nominal
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Loop ha risposto 4 novembre 2024

Thank you for the 5 ⭐️'s!

8 marzo 2024

LUNA Sandals
Stati Uniti
Circa 5 anni di utilizzo dell’app