Recensioni (186)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
9 agosto 2024

Productive and proactive reps who bring good incentives for growing the relationship while offering good value and not just upsells.

Wrexham North America
Stati Uniti
11 mesi di utilizzo dell’app
Loop ha risposto 29 agosto 2024

Thank you for your kind words! 🙌

We're thrilled to hear that you've had a positive experience with our team. Looking forward to growing our partnership further 💙

11 giugno 2024

Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.

Topo Designs
Stati Uniti
11 mesi di utilizzo dell’app
Loop ha risposto 20 giugno 2024

Thank you for the positive feedback! 💙⭐️

We're thrilled to hear that you found the integration process quick and are excited about our ongoing improvements.

We appreciate your support!

10 giugno 2024

Love working with Loop- great customer service and easy to use once everything is set up. Looking forward to seeing new features in the future.

WOLACO
Stati Uniti
7 mesi di utilizzo dell’app
Loop ha risposto 20 giugno 2024

And we love working with YOU! 💙

Thank you for your kind words! We're delighted to hear that you love working with Loop and find our customer service and setup process excellent.

We're excited to continue bringing you new features in the future. Your support means a lot to us!

25 giugno 2024

Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!

Satchel & Page
Stati Uniti
11 mesi di utilizzo dell’app
Loop ha risposto 6 agosto 2024

We’re delighted to hear that Loop has been a time-saver and that Wendy has been so helpful💙

Your feedback is greatly appreciated—thank you!

3 luglio 2024

After they assisted me to install the app I haven't been able to reach anyone to integrate it on to my site. What good is it if no one assists in letting the customer know its there to use? I filled out the contact us form twice but no one has reached out. Help!

I will have to cancel if no one responds.

Koko+Palenki
Stati Uniti
5 mesi di utilizzo dell’app
Loop ha risposto 6 agosto 2024

We’ve checked in with our team, and it looks like your issue has been resolved!

However, if you need any further assistance, please let us know. 💙

29 maggio 2024

Loop is fantastic! It has all the features we want and some that we didn't even know we needed! The Workflow feature helped us become way more efficient. Definitely worth the price of the app.

Tate + Yoko
Canada
Circa 2 anni di utilizzo dell’app
Loop ha risposto 20 giugno 2024

Thank you for your positive feedback and ongoing support over the past few years!

We're delighted to hear that Loop has all the features you need and more ⭐️ 💙

3 giugno 2024

Loop has been a great addition to help streamline our return process and offload an extra task from our customer service team. Wendy and her team has been helpful is fixing random issues we've noticed over time as well as custom workflows to optimize further.

HeatPressNation
Stati Uniti
12 mesi di utilizzo dell’app
Loop ha risposto 20 giugno 2024

Thank you for your wonderful feedback ⭐️💙

We're thrilled to hear that Loop has been a great addition in streamlining your return process and alleviating your customer service team.

Your satisfaction is our top priority, and we appreciate your support!

28 maggio 2024

Great customer service, amazing experience in every call. Easy to understand platform very user friendly.

jadeswim
Stati Uniti
11 mesi di utilizzo dell’app
Loop ha risposto 20 giugno 2024

Thank you so much for your kind word! 💙

We're thrilled to hear that you had a great experience with our customer service and find our platform easy to understand and user-friendly.

Your feedback means a lot to us! ⭐️

9 agosto 2024

Wendy is GREAT!

DYPER
Stati Uniti
Oltre un anno di utilizzo dell’app
4 aprile 2024

I recently reached out to Loop to check about the connection process when updating our Shopify theme. Their customer service was incredibly helpful and quick getting back to me. They explained things thoroughly, sent links to support docs, and checked my specific site to make sure things were in good shape. Their support docs were better than many apps' docs' I have used, and the responses were so fast. Thanks Loop for being such a great Shopify app!!

Ridge Merino
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 12 aprile 2024

Thanks for sharing your great experience with our customer service team! 🙌