Recensioni (240)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
31 dicembre 2024

Was super helpful and fixed my issue quickly!

Nursing Queen
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Loop ha risposto 7 gennaio 2025

Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!

20 febbraio 2025

LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.

Rosie Assoulin
Stati Uniti
4 mesi di utilizzo dell’app
Loop ha risposto 28 febbraio 2025

We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙

5 novembre 2024

Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.

Section 119
Stati Uniti
Circa 4 anni di utilizzo dell’app
Loop ha risposto 7 novembre 2024

Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep ...

30 ottobre 2024

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their ...

The Adventure Challenge
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 4 novembre 2024

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled ...

4 febbraio 2025

Got all the help I needed.

What Waist
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 12 febbraio 2025

Happy to hear we could assist you! Thanks for the review 💙⭐️

31 dicembre 2024

Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!

Piyama USD
Australia
2 mesi di utilizzo dell’app
Loop ha risposto 7 gennaio 2025

Thanks for the great feedback 💙🤩
We're happy to hear our support team made your onboarding smooth and timely.

10 febbraio 2025

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

Gottex
Stati Uniti
4 mesi di utilizzo dell’app
Loop ha risposto 12 febbraio 2025

Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝

4 novembre 2024

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
Stati Uniti
3 mesi di utilizzo dell’app
Loop ha risposto 7 novembre 2024

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to ...

20 febbraio 2025

Quick support and good functionality for returns, exchanges, incentive credit.

Shopify/Loop needs a way to have their reconciliations match as it would be ideal for Shopify to be source of truth for net sales. Seems like a Shopify limitation.

DC Shoes
Stati Uniti
Circa un anno di utilizzo dell’app
Loop ha risposto 28 febbraio 2025

Thanks for your feedback! We're glad you're finding Loop’s support and functionality valuable. We understand how important reconciliation is and appreciate your thoughts on ...

10 gennaio 2025

Exceptional customer service experience with Jackie O and Reese P.

Thanks for the always prompt and insightful assistance.

MUNICIPAL
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 14 gennaio 2025

Thank you for your kind words 💙 🤩
We're thrilled Jackie O and Reese P provided such exceptional service.