Recensioni (159)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
12 maggio 2023

Loop has been a great partner to work with. They've provided a great self-service tool for our customers while providing us with the customization options we need.

Their workflow options allow us to redirect customers depending on the purchased product, tagging in Shopify, or other unique situations we need to monitor. Overall it's been a great tool and I'm excited to see it grow.

Pura
Stati Uniti
Circa 3 anni di utilizzo dell’app
Loop ha risposto 12 maggio 2023

We love that you love Workflows! We're excited to see you grow with us! 🤝

16 maggio 2023

Loop is absolutely amazing the best App and our Company Troy Lee Designs are stoked to have the complete Loop system in place. Everything from the start up Implementation and day to day systems and any issues are totally covered. Nothing is to much trouble and they are there to help super fast.. Our Merchant Success Manager Ash Cunha is the best. Troy Lee Designs recommends Loop 100%.

Troy Lee Designs
Stati Uniti
Circa 3 anni di utilizzo dell’app
Loop ha risposto 16 maggio 2023

We're stoked that you're stoked about Loop! Thanks for sharing your great experience with us!

18 maggio 2023

Loop has helped make returns processing fairly seamless for our customer service team. Our account manager is responsive and helps keep us up to date on the Loop product roadmap and new features that may be of interest.

Janji
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Loop ha risposto 22 maggio 2023

Thank you for this review and for being a long-time customer! 🤝

23 maggio 2023

We've used Loop since October 2020, and we've been pleased with its user-friendly features and continued functionality improvements. Loop keeps us informed of new capabilities and easy how-to instructions for updating settings where necessary.

Our rep, Ben, is helpful, responsive, and hands-on where assistance or help is needed. Any time we've reached out to their support team, they are friendly and provide updates and resolutions where necessary.

Thank you, Ben and team, for your continued support, additional functionality, and commitment to your users.

The Citizenry
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Loop ha risposto 23 maggio 2023

Thank you for YOUR continued support! We love hearing your feedback! 💙

26 maggio 2023

Arguably the best returns solution available on Shopify today. We've been working with Loop for the last 3 years and the platform just keeps getting better and better, to the point where it feels like it's a native addition to Shopify (whom actually invested in a seed round with Loop 2 years ago). The amount of flexibility you have with regards to return outcomes, automations, rules, etc is unmatched and the customer success team (hey Laura!) is beyond insightful. Don't look further.

LA BLANCA
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Loop ha risposto 30 maggio 2023

Wow! Thank you for sharing and for being a long-time customer! We love hearing how you've benefited over the last 3 years! 🙌💙

31 maggio 2023

We love LOOP. Their support system is A+, wonderful team to communicate with. They are able to handle returns for our multiple different warehouses with no issue, and have simplified our return process fully.

Jessica Simpson
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Loop ha risposto 31 maggio 2023

Thank you for sharing this wonderful review with us! We love hearing how we've helped simplify your return process 💙

23 maggio 2023

Loop has been a great business to work with! Our MSM Laura is very responsive and meets with our team frequently to go over new features and answer any questions.

The app integrates seamlessly in Shopify and leaves timeline notes for our team to get a full picture of the exchange // return scenario. 5/5 for sure

Pit Viper
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 23 maggio 2023

Thank you for sharing and we'll be sure to share these kind words with Laura as well!

19 maggio 2023

We moved to Loop a couple of years ago had a GREAT onboarding lead which made the process easy to understand for our store set up needs and we've been SO pleased with them ever since. Help desk team is responsive, tech team is ON TOP of any bug that might arise and we have a knowledgeable account lead in our product vertical! The platform is a BIG timesaver for us + offers our customers a great path/experience for their return needs. We're happily renewing our contract.

Jon Josef
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 22 maggio 2023

Thanks for being such a loyal customer! We can't wait to continue supporting you and watching your company grow!

Data modifica: 22 gennaio 2024

Loop has been a great resource in helping our customers with their returns and exchanges. It gives them the ability to find another item of off our website in exchange, without leaving the page! The support team and reps have been wonderful in helping us with integration and solving any issues that arise.

Three Nails Clothing
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 2 giugno 2023

We love hearing how we've helped you and your customers! Thank you for this review! 🙌

17 maggio 2023

Loop is a great and user-friendly program to work with. Our account manager is quick to reply and listen to our wants and needs for future developments. We are happy to have this program to work with and it definitely makes our return process easier.

Misook
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 17 maggio 2023

We appreciate the love!! 💙