Recensioni (159)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
11 maggio 2023

Our experience with Loop has been top-flight -- the platform is accessible, easy to navigate, & quite streamlined.

Our returns processing has become second nature with the support of Loop, and their team has been steadfast in their transparent desire to innovate for & aid the brands that they work alongside.

We use Loop to the fullest capacity & value having the intuitive interface and compassionate crew stitched into the fabric of our business.

Would certainly recommend.

Sabah
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Loop ha risposto 11 maggio 2023

This review made our day!! Thanks for sharing!

31 maggio 2023

We started using a Loop because it was the only platform integrated with recharge, which was a big win. In addition, its user-friendly interface, streamlined workflows, customizable policies, automated documentation, and integration capabilities have made it easier for my team.

VEGAMOUR
Stati Uniti
Circa 2 anni di utilizzo dell’app
Loop ha risposto 1 giugno 2023

We love hearing how we've made it easier for your team! Thanks for taking the time to write this review 💙

30 maggio 2023

Loop helped us simplify our exchange process. We love how well it integrates with Shopify and our helpdesk. The ability to customize return rules has been very helpful. Support is quick to assist and responsive to feedback. Also, our MSM, Remi, is amazing and the best to work with!

Shady Rays® | Polarized Sunglasses
Stati Uniti
Circa 2 anni di utilizzo dell’app
Loop ha risposto 30 maggio 2023

Thank you for your kind review! We will also be sure to share this with Remi 💙

31 maggio 2023

Loop has completely revamped the way that we look at our returns. It changed a previously lengthy process into one that is seamless and now generates additional revenue. The setup process was easy enough for me to do alone as they had a very hands on team assisting me with that. The constant roll out of new features and clear communication from the Loop team has been A+. 10/10 would recommend.

Aviator Nation
Stati Uniti
Circa 2 anni di utilizzo dell’app
Loop ha risposto 31 maggio 2023

A+ review! Thank you for your kind words! We love hearing how we've changed your lengthy process into a seamless one! 🙌

22 maggio 2023

We moved to LOOP and immediately saw how much our customers enjoyed the ease of the entire white glove experience with its user-friendly, no-hassle platform as it gives them an efficient, no-hassle way to process exchanges and returns. Best of all is the detailed analytics that allow us to closely monitor returns and exchanges data. As a result, we have seen increased savings and lower return rates.

Athletic Propulsion Labs
Stati Uniti
Circa 2 anni di utilizzo dell’app
Loop ha risposto 23 maggio 2023

This is everything we like to hear! 🙌 No hassle, efficient, user-friendly, increased savings, lower return rates... Thank you for sharing your great experience with us! 💙

11 maggio 2023

First-in-class solution for e-commerce returns. The variety of features, integrations, and partnerships will take your business to the next level.

ALOHAS
Spagna
Quasi 2 anni di utilizzo dell’app
Loop ha risposto 11 maggio 2023

Thanks for sharing your great experience with us! 💙

8 maggio 2023

Loop is an impressive platform that is designed to be easy to use for both internal teams and customers. The software is highly intuitive, and it doesn't take long to get up and running. The platform's ability to provide quick and accurate responses to queries is truly remarkable, and it helps to save time for everyone involved. For small companies, in particular, Loop is a valuable tool that can help to streamline operations and maximize profits. The "Shop Now" feature is one example of how Loop has helped our business generate revenue. This feature makes it easy for customers to purchase products or services directly from the platform, without having to navigate to another website. Overall, Loop is an impressive platform that offers a wide range of benefits for businesses of all sizes.

&Collar
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Loop ha risposto 10 maggio 2023

This review made our day! We love hearing about your positive experience with Loop, especially the Shop Now feature!

4 maggio 2023

Loop has the best customer support team. They are always really quick to reply with resolutions. Loop is great and makes our return system workflow go so smoothly.

LiCi Fit
Stati Uniti
Quasi 2 anni di utilizzo dell’app
26 maggio 2023

We have been using Loop for a year and a half and it has completely overhauled the way we process returns and exchanges for the better. It is saving our team so much time and work and Loop integrates so well with many of the apps we use, especially Gorgias. Super user friendly interface and support is alway great!

Kulani Kinis
Australia
Oltre un anno di utilizzo dell’app
Loop ha risposto 30 maggio 2023

We love hearing how we've saved your team time and work! Thanks for sharing this with us!

9 maggio 2023

We came from Happy Returns and so much happier with Loop. Our CSM is exceptional and their CS team is responsive and willing to dig into issues quickly. Highly recommend Loop as a return platform, plus allowing our customers to Shop Now with our entire catalog is a huge benefit.

TA3SWIM
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 10 maggio 2023

Thanks so much for the positive feedback! We're just as excited about Shop Now as you are!