Avaliações (170)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
7 de dezembro de 2022

We've been using Loop for quite some time now, and it has completely changed our return/exchange game. New features are continually being introduced, and our account success manager is a gem! Overall, we've had a very positive and smooth experience with Loop. Would highly recommend!

Joyride Harness
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 10 de janeiro de 2023

Thanks for taking the time to leave us this review! We love hearing about your experience with us and appreciate the feedback. And we're so thankful that you highly recommend us!

25 de maio de 2023

Our store have a great experience using Loop, we have support when is needed and they are always on top to help resolve the issues. Great experience working with their team. I highly recommend Loop!

MOSCOT NYC SINCE 1915
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 25 de maio de 2023

We love hearing this! Thanks for sharing! 💙

1 de agosto de 2023

Loop has been the biggest help to our growing business. As someone who does returns daily, We have used many platforms but Loop is the most efficient we have used to date! We have no plans to change now or in the future.

Red Land Cotton
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 14 de agosto de 2023

Thank you so much for sharing these kind words! Looking forward to growing with you!

13 de julho de 2023

Works pretty flawlessly. Lots of great features and customizations. Highly recommend for scaling up your business, improving your return rate, and retaining more revenue.

Made Trade
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 14 de agosto de 2023

We love hearing this! Thanks for these kind words! 💙

18 de maio de 2023

Amazing app, we were using Narvar before, and I can't express how much better Loop is. We've been using Loop now for over a year and have been more than happy with the results making it super simple for your customers to return products while lessening the load on the CS team.

Sullen Art Co.
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 18 de maio de 2023

We love hearing how we're making it easier on your customers AND on your CS team 👏👏👏 Thanks for sharing!

31 de maio de 2023

The best thing about Loop are the all the lovely people that are involved. Every single person I have come in contact with has been a joy to work with. They made sure set-up was easy and I felt supported through the entire process. We just went live so I can't speak too much to the performance but so far the customers that have used it have seen a seamless experience and I feel confident that is any issues arise it will be handled quickly. Would definitely recommend.

Mata Traders
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 31 de maio de 2023

Thank you for this review! We're thrilled that you are a new customer and are excited to continue working together! 🤝 💙

26 de setembro de 2023

Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!

JK Boots
Estados Unidos
12 months usando a aplicação
Questão respondida por Loop 1 de novembro de 2023

We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌

19 de maio de 2023

We can't express enough how Loop has revolutionized our entire return process at our clothing store. This app is an absolute game-changer! ⚡

From the moment we integrated Loop into our operations, it was like a breath of fresh air. Gone are the days of tedious manual returns. Loop streamlined everything seamlessly, providing us with an efficient and user-friendly system that our team and customers adore.

The app's interface is incredibly intuitive and easy to navigate, making it a breeze to process returns and exchanges.

What truly sets Loop apart is its outstanding customer support. Whenever we've had a question or encountered an issue, their team has been prompt, friendly, and incredibly helpful. They truly care about their clients and go above and beyond to ensure a smooth experience.

Thank you, Loop, for creating such an exceptional app that has transformed the way we handle returns. You've earned our enthusiastic five-star rating and our sincere gratitude. Keep up the incredible work!

Amor Lafayette
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 22 de maio de 2023

Wow! We love everything 👏 about👏 this👏 review👏 ! Thank you for sharing your great experience with us! 💙

4 de maio de 2023

Loop has been an amazing efficiency for our business! Processing each return manually with customers via email was not only time consuming, but also not the best overall experience for our shoppers. Loop has given us a customer-facing platform that is professional and user-friendly, and has giving our team a lot of valuable time back! Their communication is quick and helpful as well. Highly recommend!

COCO The Shop
Estados Unidos
12 months usando a aplicação
9 de maio de 2023

Pleasure working with Taylor during the onboarding and setup process. She has been a delight to speak with and is very knowledgeable. Calls have been engaging and informative. This had made the transition to a new return portal a breeze. I know we are in good hands with Loop!

HalfPriceDrapes.com
Estados Unidos
11 months usando a aplicação
Questão respondida por Loop 10 de maio de 2023

Thanks so much for taking the time to leave us a 5-star rating! We love hearing about your positive experience with Taylor! 🙌