Avaliações (186)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
3 de dezembro de 2021

We just are onboarding Loop and so far so good!
Everything from our first meeting with our rep, Johnny, who really explained Loop in the most engaging way, to the initial phases have been exactly what we wanted. Effortless, simple and accessible!

Naked Sports Innovations
Estados Unidos
About 23 hours usando a aplicação
31 de julho de 2023

This company is very difficult to deal with, don't expect to have this app up and running quickly. I started the process with them and after 7 days I couldn't even get a straight answer on pricing from them let alone the app up and running. they wouldn't let me just select the $29 plan as advertised on the app page and get up and running.

kristinmagrit
Austrália
6 days usando a aplicação
7 de setembro de 2023

Once you "install" the app, you can't even try it. Instead, they force you to do a Zoom call and the link to book a call didn't even work.
Pricing is not transparent at all, they have a subscription fee and a cost per return.
The usage fees aren't displayed on their website or mentioned on the Shopify app store page.
They only integrate with Shopify, so you won't be able to use Loop if you have any plans to change your e-commerce platform.

They only do 12-month minimum contracts.

1. Misleading marketing
2. No free trial
3. Opaque pricing

Too many red flags for me.
I'm shocked Shopify would even approve this app.

SYRON GOLF
Estados Unidos
2 days usando a aplicação
Questão respondida por Loop 1 de novembro de 2023

Thank you for leaving this review and sharing your concerns- all of this feedback is heard and has been relayed to our team. Our top priority is ensuring everyone has a great experience with us and I am sorry to hear you feel this was not the case.
We genuinely believe that if you choose to become a customer in the future, you'll find our platform to be a valuable asset for your business. Someone will reach out if you are open to discussing this further.

28 de outubro de 2024

Nominal
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Loop 4 de novembro de 2024

Thank you for the 5 ⭐️'s!

7 de novembro de 2024

Pacas, Inc.
Estados Unidos
About 1 year usando a aplicação
8 de março de 2024

LUNA Sandals
Estados Unidos
About 5 years usando a aplicação