Loop Returns & Exchanges

Loop support is reason enough to advocate for the service. They're quick to respond & generous & patient with their time.

Great app! Easy for our customers to use and their customer service is very helpful and responsive.

Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.

Great team to get your onboarded. Has made for a better experience for our customers, and simplified processes internally.

Loop Returns & Exchanges allowed us to significantly improve our customer's experience when something they bought didn't work out. Making it easy for them to return and exchange coupled with upsell and revenue retention elements is a win-win for both our customer and our company's bottom line. We've been able to keep our return rate low, while be easy to do business with.

I appreciate Emma's help!

Loop has been a lifesaver and a great addition to our site. The onboarding process was seamless and the Loop team made it so easy for us and was very helpful along the way! Loop has freed up so much time for our small team with the automated returns and exchanges. It is also so amazing to gain insight on why customers are returning/exchanging. The process is easy for customers to use and the loop team is always in contact with us as we continue to navigate the platform. We are so happy we integrated this platform to our store!

Easy to Use, Monitor and Process Requests.

Great support and great tool

Loop Returns has been an amazing returns function for our brand. We have saved a significant amount of money in retained revenue from converting refunds into other outcomes, the portal and experiences for customers is seamless and easy to use. We love that it's highly customisable with workflows, policies and onsite presence.