Avaliações (188)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
16 de julho de 2024

Loop has bene a great addition to our site. We have retained revenue that would otherwise be lost to refunds with the different return options available. The support team is fast and easy to work with.

Lori's Shoes
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Loop 6 de agosto de 2024

We appreciate your kind words! ⭐️

Happy to hear that Loop has been a valuable addition to your site and that our support team has been fast and easy to work with.

Thank you so much for your feedback!

9 de agosto de 2024

Productive and proactive reps who bring good incentives for growing the relationship while offering good value and not just upsells.

Wrexham North America
Estados Unidos
11 months usando a aplicação
Questão respondida por Loop 29 de agosto de 2024

Thank you for your kind words! 🙌

We're thrilled to hear that you've had a positive experience with our team. Looking forward to growing our partnership further 💙

11 de junho de 2024

Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.

Topo Designs
Estados Unidos
11 months usando a aplicação
Questão respondida por Loop 20 de junho de 2024

Thank you for the positive feedback! 💙⭐️

We're thrilled to hear that you found the integration process quick and are excited about our ongoing improvements.

We appreciate your support!

10 de junho de 2024

Love working with Loop- great customer service and easy to use once everything is set up. Looking forward to seeing new features in the future.

WOLACO
Estados Unidos
7 months usando a aplicação
Questão respondida por Loop 20 de junho de 2024

And we love working with YOU! 💙

Thank you for your kind words! We're delighted to hear that you love working with Loop and find our customer service and setup process excellent.

We're excited to continue bringing you new features in the future. Your support means a lot to us!

25 de junho de 2024

Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!

Satchel & Page
Estados Unidos
11 months usando a aplicação
Questão respondida por Loop 6 de agosto de 2024

We’re delighted to hear that Loop has been a time-saver and that Wendy has been so helpful💙

Your feedback is greatly appreciated—thank you!

29 de maio de 2024

Loop is fantastic! It has all the features we want and some that we didn't even know we needed! The Workflow feature helped us become way more efficient. Definitely worth the price of the app.

Tate + Yoko
Canadá
About 2 years usando a aplicação
Questão respondida por Loop 20 de junho de 2024

Thank you for your positive feedback and ongoing support over the past few years!

We're delighted to hear that Loop has all the features you need and more ⭐️ 💙

3 de junho de 2024

Loop has been a great addition to help streamline our return process and offload an extra task from our customer service team. Wendy and her team has been helpful is fixing random issues we've noticed over time as well as custom workflows to optimize further.

HeatPressNation
Estados Unidos
12 months usando a aplicação
Questão respondida por Loop 20 de junho de 2024

Thank you for your wonderful feedback ⭐️💙

We're thrilled to hear that Loop has been a great addition in streamlining your return process and alleviating your customer service team.

Your satisfaction is our top priority, and we appreciate your support!

4 de abril de 2024

I recently reached out to Loop to check about the connection process when updating our Shopify theme. Their customer service was incredibly helpful and quick getting back to me. They explained things thoroughly, sent links to support docs, and checked my specific site to make sure things were in good shape. Their support docs were better than many apps' docs' I have used, and the responses were so fast. Thanks Loop for being such a great Shopify app!!

Ridge Merino
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Loop 12 de abril de 2024

Thanks for sharing your great experience with our customer service team! 🙌

28 de maio de 2024

Great customer service, amazing experience in every call. Easy to understand platform very user friendly.

jadeswim
Estados Unidos
11 months usando a aplicação
Questão respondida por Loop 20 de junho de 2024

Thank you so much for your kind word! 💙

We're thrilled to hear that you had a great experience with our customer service and find our platform easy to understand and user-friendly.

Your feedback means a lot to us! ⭐️

9 de agosto de 2024

Wendy is GREAT!

DYPER
Estados Unidos
Over 1 year usando a aplicação