Avaliações (240)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
4 de fevereiro de 2025

Got all the help I needed.

What Waist
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 12 de fevereiro de 2025

Happy to hear we could assist you! Thanks for the review 💙⭐️

30 de outubro de 2024

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their support. They’ve been incredibly responsive and readily available whenever we needed account adjustments, upgrades, or assistance with new features. The team also excels in guiding us through upgrades, ensuring we’re maximizing all the tools they offer.

If you’re looking for a return solution that’s efficient, reliable, and backed by outstanding support, we highly recommend Loop Return. They’ve streamlined our workflow and helped us create a better experience for our customers.

The Adventure Challenge
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Loop 4 de novembro de 2024

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled that your team is feeling the benefits.
Thanks for the amazing review! 🙌

31 de dezembro de 2024

Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!

Piyama USD
Austrália
2 meses usando a aplicação
Questão respondida por Loop 7 de janeiro de 2025

Thanks for the great feedback 💙🤩
We're happy to hear our support team made your onboarding smooth and timely.

10 de fevereiro de 2025

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

Gottex
Estados Unidos
4 meses usando a aplicação
Questão respondida por Loop 12 de fevereiro de 2025

Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝

4 de novembro de 2024

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
Estados Unidos
3 meses usando a aplicação
Questão respondida por Loop 7 de novembro de 2024

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to provide timely and detailed support, and we appreciate you taking the time to share your feedback!

10 de janeiro de 2025

Exceptional customer service experience with Jackie O and Reese P.

Thanks for the always prompt and insightful assistance.

MUNICIPAL
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 14 de janeiro de 2025

Thank you for your kind words 💙 🤩
We're thrilled Jackie O and Reese P provided such exceptional service.

15 de janeiro de 2025

Amazing support with Rece!
Loop is easy to use and very customizable
Love our return software

Woxer
Estados Unidos
9 meses usando a aplicação
Questão respondida por Loop 3 de fevereiro de 2025

Helping you create a seamless returns experience is what we're all about. Thanks for the glowing review 🤩💙

30 de dezembro de 2024

Easy to use with quick and reliable support. Highly recommend.

Blauer Board Shop
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 7 de janeiro de 2025

Thank you for the 5 ⭐️'s! We appreciate your recommendation and look forward to continuing to support you!

4 de dezembro de 2024

Loop support is reason enough to advocate for the service. They're quick to respond & generous & patient with their time.

Del Toro Shoes
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Loop 10 de dezembro de 2024

Thank you for the kind words! 💙⭐️
Our support team works hard to provide the best experience, and we’re thrilled to hear it’s making an impact.

11 de dezembro de 2024

Highly recommended app especially their customer service!

Wondery
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 7 de janeiro de 2025

Thank you for the 5 ⭐️'s! Excited to keep building success together!