Avaliações (243)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
4 de fevereiro de 2025

Always get back to you very promptly with a very detailed response.

Nobody's Child
Reino Unido
3 meses usando a aplicação
Questão respondida por Loop 12 de fevereiro de 2025

We appreciate the feedback 🤩 Providing prompt and detailed support is our priority - glad we could help!

4 de dezembro de 2024

Loop support is reason enough to advocate for the service. They're quick to respond & generous & patient with their time.

Del Toro Shoes
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Loop 10 de dezembro de 2024

Thank you for the kind words! 💙⭐️
Our support team works hard to provide the best experience, and we’re thrilled to hear it’s making an impact.

11 de dezembro de 2024

Highly recommended app especially their customer service!

Wondery
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 7 de janeiro de 2025

Thank you for the 5 ⭐️'s! Excited to keep building success together!

16 de janeiro de 2025

Great Support team. Fast response times and easy solutions.

BlackStrap®
Estados Unidos
4 meses usando a aplicação
Questão respondida por Loop 3 de fevereiro de 2025

Thanks for the great feedback! Glad our team could help quickly and easily- here whenever you need us! 💙

10 de dezembro de 2024

Loop helps us to provide an automated process for our customers to process returns, exchanges and warranties, without waiting for reps to be live. I love that Loops links seamlessly with Shopify and their 'Shop Now' feature prompts customers to increase their spend with us when exchanging for new products. We are also always assisted by our Loop rep when needed.

Archies Footwear | AU
Austrália
Mais de 1 ano usando a aplicação
Questão respondida por Loop 7 de janeiro de 2025

Thank you for the wonderful feedback! We’re happy to hear that our team is providing the support you need—it's always our goal to make your experience as smooth and efficient ...

22 de novembro de 2024

Loop has earned its place as the industry leader for returns/exchanges/warranties. We've been using Loop for several years and it's always the app we have to worry the least about. It works as it should, the backend is user-friendly, the frontend is customer-friendly, and every time I've had a question their support team is prompt, friendly, and incredibly helpful.

Ombraz Armless Sunglasses
Estados Unidos
Quase 5 anos usando a aplicação
Questão respondida por Loop 10 de dezembro de 2024

Thank you for the amazing review! 💙🙌
We're so glad to hear Loop has been a reliable solution for your business over the years. It’s our goal to make returns and exchanges ...

4 de fevereiro de 2025

Very helpful and responded quickly with any questions we had

Thats So Fetch US
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Loop 12 de fevereiro de 2025

We’re always here to help 🤝
Glad we could answer your questions quickly!

31 de dezembro de 2024

Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!

Piyama USD
Austrália
2 meses usando a aplicação
Questão respondida por Loop 7 de janeiro de 2025

Thanks for the great feedback 💙🤩
We're happy to hear our support team made your onboarding smooth and timely.

25 de novembro de 2024

We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer ...

Terijon.com
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 10 de dezembro de 2024

We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year— ...

5 de novembro de 2024

The team over at Loop is SO WONDERFUL and responsive! We are a small team and it helps to have partners who truly support and help.

Go Loop! And bit shout out to Rece!!!

Duckfeet USA
Estados Unidos
Mais de 5 anos usando a aplicação
Questão respondida por Loop 7 de novembro de 2024

Thanks for the fantastic review! 🤩
We’re glad to hear that Rece and the team have been able to provide the support you need. We understand the importance of having reliable ...