Avaliações (188)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
14 de março de 2024

Great customer service, fast to respond and help trouble shoot with you. Extremely kind and helpful!

Willow Boutique
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Loop 20 de março de 2024

We appreciate you sharing your great experience with our customer service team! We're always here to help!

7 de março de 2024

Loop has made processing return an absolute breeze and has really increased my teams productivity.

They are continuously updating various features and making these so much easier.

Love them, Love them, Love them!

St Frock
Austrália
About 2 years usando a aplicação
Questão respondida por Loop 20 de março de 2024

Wow! Love love love hearing this! :)

13 de março de 2024

Amazing and seamless process. Lindsey provided us with the best guidance and overcame all of the issues we were having immediately with just one conference call, catering to all needs. The support is top notch, highly recommended using Loop for all your returns and exchange needs.

Blanco By Nature
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Loop 20 de março de 2024

This recommendation is everything! We appreciate you sharing!

13 de março de 2024

Our business relies on Loop for all our returns and exchanges globally across 6 regions. The app is seamless to integrate, easy to use and integral to providing our customers with the experience that we've built our brand on. Couldn't recommend higher.

Boody Australia
Austrália
About 3 years usando a aplicação
Questão respondida por Loop 20 de março de 2024

We love hearing how we're supporting all 6 of your regions! Excited to continue working together!

23 de fevereiro de 2024

Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!!

Ayla and Company
Estados Unidos
6 months usando a aplicação
Questão respondida por Loop 27 de fevereiro de 2024

Thanks so much for sharing these kind words! We'll be sure to let Rece know 🙌

29 de fevereiro de 2024

The customer service at Loop is great! Super attentive and quick to respond and find a solution for you.

Supernatural
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Loop 20 de março de 2024

We love hearing this! Thank you for sharing!

31 de janeiro de 2024

We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.

7 TERRA
Estados Unidos
19 days usando a aplicação
Questão respondida por Loop 12 de fevereiro de 2024

Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to continuing to support your business 🙌

27 de março de 2024

Great Support from Loop's Customer service team: fast, clear and detailed explanations that help understand the issues encountered as well as find the correct solutions to the problems.

Keep on the great work!

Viscata
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Loop 2 de abril de 2024

We'll be sure to let our customer service team know about your great experience! Excited to continue working together 🙌

4 de março de 2024

CX is very responsive and quick to help!

Fresh Clean Threads
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Loop 20 de março de 2024

Thank you for sharing! 🤩

2 de maio de 2024

Wendy was fabulous! She is a wealth of knowledge and we left knowing we're in great hands.

Commando®
Estados Unidos
9 months usando a aplicação
Questão respondida por Loop 10 de maio de 2024

We'll be sure to let Wendy know about your great experience! Thanks for leaving this review 🙌