Loop Returns & Exchanges

Loop Returns & Exchanges

Fiyatlandırma
Ücretsiz plan mevcut
Öne çıkanlar
Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
En yeni temalarla çalışır
Puan
4,5 (180)
Geliştirici
Loop

Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty.

Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We've helped over 4,000 brands from the United States, Canada, Australia, New Zealand, United Kingdom, and European Union improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.

Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We've helped over 4,000 brands from the United States, Canada, Australia, New Zealand, United Kingdom, and European Union improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. daha fazla
  • Optimize return costs with Workflows, Logistics, Point of Sale, and more
  • Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
  • Protect against return fraud using Workflows, Custom Rules, and Blocklists
  • Provide a premium experience with at-home pickup and simple, self-serve returns
  • Build confidence with Tracking and learn about shopper behavior with Insights
Öne çıkanlar
Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
En yeni temalarla çalışır

Diller

İngilizce

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

Shopify POS, Ödeme, Gorgias, Klaviyo, Shiphero, NetSuite, Attentive, Global-E

İzleme

Marka öğeli takip sayfası, Sipariş sorgulama sayfası, Gerçek zamanlı takip, Özel takip bağlantısı, Çeviri, Tahmini teslimat tarihi, Global takip, Siparişleri dışa aktarma, Çoklu taşıyıcı şirket, API, Analizler

Bildirimler

E-posta, Gerçek zamanlı bildirimler, SMS, Çeviri, Özel bildirimler, Otomasyon

İade seçenekleri

Otomatik iadeler, Manuel para iadeleri, Değişimler, Değiştirmeler, Mağaza içi iadeler, QR kodları, Hediye kartları, Mağaza kredisi, Hediye iadeleri

İade yönetimi

Otomatik onaylar, İade portalı, Özel politikalar, İade edilemeyen ürünler, İade süresi, İade nedenleri, Çoklu dil, Kargo etiketleri, İade takibi, SMS bildirimleri, E-posta bildirimleri, Özel marka öğeleri, Para iadesi yönetimi, Stok güncellemeleri, Özel engelleme listeleri, Analizler

Fiyatlandırma

Offset

Ücretsiz

  • Leverage consumer-paid returns to fully cover software + return shipping. All of Loop's best functionality.

Essential

$155 /ay

  • Unlimited destinations
  • Automated return policies
  • Carrier rate shopping
  • Workflows
  • More at link below

Advanced

$340 /ay

  • Full Essential plan, and
  • Shop Now
  • Instant exchange
  • Bonus credit
  • Fraud prevention
  • More at link below

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

Değerlendirmeler (180)

Toplam puan
4,5
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %7 oranındaki bölümü, 1 yıldıza sahip
30 Ekim 2024

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their support. They’ve been incredibly responsive and readily available whenever we needed account adjustments, upgrades, or assistance with new features. The team also excels in guiding us through upgrades, ensuring we’re maximizing all the tools they offer.

If you’re looking for a return solution that’s efficient, reliable, and backed by outstanding support, we highly recommend Loop Return. They’ve streamlined our workflow and helped us create a better experience for our customers.

The Adventure Challenge
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Loop yanıt 4 Kasım 2024

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled that your team is feeling the benefits.
Thanks for the amazing review! 🙌

10 Eylül 2024

First, let's talk experience:

- Loop has had THE best enterprise onboarding experience we've had. Their multi-collaboration tool made implementation a breeze, despite having to rope in multiple external teams (email, devs, CS, etc). Everything was laid out in explicit detail, with step-by-step guides and time estimates as well. I wish every company were as organized as Loop's onboarding process.
- Olivia (sales), Taylor (implementation), and Wendy (merchant success) have been lovely to work with. Each person we've worked with at Loop has been highly responsive, which I love — previous companies we worked with felt like emailing into the void.

Next, let's talk product:

- Both we and our customers LOVE the Shop Now feature. Most of our products don't have variants, so we were previously limited by variant-only exchanges.
- Our older customer love having the option for printerless returns in our various markets. This allowed us to replace a second app we were using for printerless returns in Canada and it helps us be accessible.
- The analytics reporting is in depth, while not requiring a data science degree. (If you know you know!)
- Loop has integrations with the rest of our tech stack, including our WMS. This is huge. I will say that the integration with Rise has been a bit buggy, but I believe that's a problem on the Rise side (not the Loop side).

Pricing:
- We were previously on a flat monthly fee rather than a pay-per-return model, and from a finance perspective, I much prefer the stability of monthly fees. That said, they're also rolling out a new model where technically the customer pays instead of the merchant.
- Only complaint is that the invoicing team sends the invoice the exact same day they automatically charge it, and since that amount can significantly vary, sometimes it leaves our finance team scrambling.
- Overall, there are certainly cheaper return platforms, but I think Loop provides enough value for the price that it charges. :)

Kate Hewko
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
Loop yanıt 2 Ekim 2024

Thank you for the glowing review! ⭐️💙

We’re thrilled to hear the onboarding process went smoothly and that our team was there to support you every step of the way. Equipping your team with the necessary tools to deliver seamless returns is always our goal, and we’re delighted to know our product is delivering just that!

We appreciate your feedback and will definitely share with the team!

8 Ağustos 2024

Loop Returns & Exchanges allowed us to significantly improve our customer's experience when something they bought didn't work out. Making it easy for them to return and exchange coupled with upsell and revenue retention elements is a win-win for both our customer and our company's bottom line. We've been able to keep our return rate low, while be easy to do business with.

Drake Waterfowl
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Loop yanıt 29 Ağustos 2024

Thank you so much for your thoughtful feedback! ⭐️

We're thrilled to hear that Loop has helped enhance your customer experience while supporting your business goals. Excited to continue being a part of your success 💙

24 Temmuz 2024

Loop has been a lifesaver and a great addition to our site. The onboarding process was seamless and the Loop team made it so easy for us and was very helpful along the way! Loop has freed up so much time for our small team with the automated returns and exchanges. It is also so amazing to gain insight on why customers are returning/exchanging. The process is easy for customers to use and the loop team is always in contact with us as we continue to navigate the platform. We are so happy we integrated this platform to our store!

Thread & Supply
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Loop yanıt 6 Ağustos 2024

Thank you for sharing your experience! 💙

We’re thrilled to hear that Loop has made such a positive impact on your site and your team. We’re excited to continue being part of your journey! ⭐️

3 Ekim 2024

Great app! Easy for our customers to use and their customer service is very helpful and responsive.

invisaWear®
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Loop yanıt 15 Ekim 2024

Thanks so much for the review! 💙⭐️

We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.

Destek

Loop, Loop Returns & Exchanges hakkındaki tüm sorularınızı yanıtlayabilir.

Geliştirici

Loop

PO Box 16250, Columbus, OH, 43126, US

Kaynaklar

Bu geliştirici doğrudan Türkçe destek sunmuyor.

Yayınlanma

27 Mayıs 2021

Veri erişimi

Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiricinin gizlilik politikası belgesinden öğrenin.

Kişisel verileri görüntüleme:

Müşteriler, mağaza sahibi

  • Müşteriler

    Ad, E-posta adresi, Telefon numarası, Fiziksel adres, Geolocation, IP adresi, Tarayıcı ve işletim sistemi

  • Mağaza sahibi

    Ad, E-posta adresi, Telefon numarası, Fiziksel adres

Mağaza verilerini görüntüleme ve yönetme:

Müşteriler, ürünler, siparişler, indirimler, hediye kartları, Online Mağaza

  • Müşterileri düzenleyin

    Müşteri verileri

  • Ürünleri düzenleyin

    Envanter, ürünler, satış kanallarındaki ürün yayınları, or koleksiyonlar

  • Siparişleri düzenleyin

    Atanmış gönderim, taslak siparişler, sipariş gönderimleri, satıcının yönettiği gönderim, sipariş düzenlemeleri, tüm sipariş ayrıntıları, iadeler, kargo bilgileri, or üçüncü taraf gönderimi

  • İndirimleri Görüntüleyin ve Senkronize Edin

    Indirim kodları ve promosyonlar

  • Hediye kartlarını düzenleyin

    Hediye kartları

  • Online Mağazanızı düzenleyin

    Ödeme sayfası

  • Diğer verileri düzenleyin

    Konumlar, Shopify Markets ayarları, or fiyat kuralları

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