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I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.
Thanks a lot for your 5 star review, Team The Scotch Malt Whisky Society. Glad to hear you had a great experience with the support team and enjoyed the app's user-friendly design! Thank you for sharing your feedback. :)
Parvesh and team have been EXTREMELY helpful in getting things set up. We had a few questions about the Loop software itself and one larger issue with implementing the widget on our site. On all occasions, Loop was ready to jump in and get all problems solved within 24 hours.
Thank you so much for your kind words and feedback, Team Guise! We're thrilled to hear that our team was able to assist you promptly and effectively. We're glad we could resolve your questions and concerns quickly. If you have any further needs or inquiries, please don't hesitate to reach out—we're always here to help! :)
The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team.
Thanks again!
Reviews like this keep us going! Thank you, Team Everwell Pro
Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended
We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊
- Loop Team
AMAZING CUSTOMER SERVICE!!!!
Right back at you—AMAZING customers like you make what we do so rewarding! Thanks a ton! 🙌
- Team Loop
Excellent platform with excellent support
We’re thrilled to hear that you’re enjoying the platform and our support! It’s our goal to provide a seamless experience, and we’re always here to assist you whenever needed.😊
- Loop Team
Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.
Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)
This app has made managing subscription orders so easy and stress-free.
The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!
Thank you, Team goPure Beauty!
We’re doing a little happy dance knowing Loop has made managing subscriptions a breeze for you 💃
Highly recommend for every brand that wants to scale subscriptions, improve LTV and retention. Very helpful team - from discovery calls, through onboarding to continuous support - we have everything we need!
Thank you for the strong recommendation, Team Rumi Cosmetiques! We're thrilled to hear our team has been very helpful and responsive. Do give us a shout if you need any assistance! :)
Excellent app, outstanding service from the team. Best support in quality and time from any shopify app i've used so far. Nothing but smiles here!! Shout out to Varun, he's the man! Parvesh is also awesome.