Recenze (361)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
31. srpen 2021

I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.

Sonoran Organic Products
Spojené státy
Doba používání aplikace: 9 dny
Vývojář Loop Solutions Inc odpověděl 8. červenec 2022

Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

5. prosinec 2022

We only recently launched subscriptions, but we're pretty happy with Loop. We launched it on an older theme and got a subscription sale pretty immediately. Then we launched a new theme (IMPACT), and the subscription widget stopped functioning properly. It took about a week going back and forth with Loop support, but they were able to go in and get it functioning properly again and we're very pleased. Excited to see how introducing this to our business helps it grow.

Apex Alchemy
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Loop Solutions Inc odpověděl 7. prosinec 2022

Thank you for this review, Apex Alchemy team.

We can easily integrate with IMPACT theme now.
Feel free to ping us in case you face any issues

Wishing the best for your subscriptions growth (would love to share more ideas) 💪

Thanks,
Team Loop

6. duben 2023

I can't say enough about the Loop support team! They went above and beyond to make sure their app worked with our theme, all under a very tight deadline! You couldn't ask for better service, all on top of an app that is easy to use and customize! Thank you so much for all your help! I will definitely be using this app on all my future websites

Exponent Canada
Kanada
Doba používání aplikace: 8 dny
Vývojář Loop Solutions Inc odpověděl 10. duben 2023

Thank you for this amazing review, Team Exponent Canada!
Super excited to work with you on multiple websites.

More subscriptions power to you 🚀

Cheers,
Team Loop

16. srpen 2023

I had a very specific case for Subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only and have shipping restricted. Harshit, Vivek and Surbhi were all friendly, professional and punctual with updates and responses. They resolved the issue by getting in touch with Shopify and within a couple days - I was good to go. Thank you so much to the Loop team, I would definitely recommend this app for anyone looking to start subscriptions or bundles.

Forever Yours Lingerie
Kanada
Doba používání aplikace: 7 dny
Vývojář Loop Solutions Inc odpověděl 18. srpen 2023

Thank you for the kind words and the shout out :)

We are super happy that you chose us as your subscriptions growth partner 🚀
We pride ourselves in the experience that we provide to our customers 😊

Here is to more growth in the future 🥂

Cheers,
Harshit, Surbhi and Team Loop

20. červen 2023

My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.

Strength For Today Nutrition
Spojené státy
Doba používání aplikace: 7 dny
Vývojář Loop Solutions Inc odpověděl 21. červen 2023

Thank you for the kind words, Team Strength for Today Nutrition 🙂.

We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner 💪 🚀

Cheers,
Team Loop

4. leden 2023

Abel made the process of creating bundle boxes and subscriptions a breeze - helping to quickly troubleshoot all of my questions. I am so satisfied with this top notch customer service - it makes all the difference knowing there are folks who care about making customers happy as much as I do.

Ohhts! Overnight Oatmeal
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Loop Solutions Inc odpověděl 4. leden 2023

Thank you, Team Ohhts! This review made our day!

We are both customer obsessed and subscriber obsessed :D
So happy that you decided to choose as your subscriptions growth partner

Thanks,
Abel and Team

15. září 2021

We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.

Wildbloom Skincare
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Loop Solutions Inc odpověděl 8. červenec 2022

Thank you for your review! We pride ourselves on our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

8. září 2021

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

The Modern Silo
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Loop Solutions Inc odpověděl 15. září 2021

Hi Tinley,

After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so.

You scheduled 3 calls with us for your subscription widget issue but didn’t join any of the calls. After every call, we sent an email asking you to reschedule the call and even followed-up with you. I have updated the timeline of events on the google doc below, we have shared the same sheet with you as well.

I am really not sure what we could have done differently so you wouldn't have felt disappointed with us.

If you do want to try us again, please feel free to respond to our emails and we will be happy to power subscriptions for you.

Thanks,
Team Loop

10. leden 2022

This app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!

Point Wine & Spirits
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Loop Solutions Inc odpověděl 2. červenec 2022

Thank you for the kind words!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

12. leden 2023

My experience has been lovely. Abel was patient and understanding. He was knowledgeable and helpful. I would recommend this product. Customer service was excellent.

Lyricsontopoflyrics
Kanada
Doba používání aplikace: 6 dny
Vývojář Loop Solutions Inc odpověděl 12. leden 2023

Thank you for this review, Team Lyricsontopoflyrics! We are so happy that you loved our support.

Thanks,
Abel and Team Loop