Loop Subscriptions

It's a great subscription app with the best support team :)

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

As a co-founder at HelloBello, it is with delight to write the following lines on our experiance to switch to Loop. At HelloBello we offer fresh/frozen dog food meals in convenient 14-day and 28-day subscription plans. We're a 100% subscription-focused company with a strong commitment to delivering exceptional products and a seamless digital customer experience.

We recently transitioned from the Recharge Pro plan to Loop for several compelling reasons:
- Superior access to development and customer support: Loop provides outstanding access to their development and customer service teams. This is crucial as we develop our API-based customer dashboard. Unlike with Recharge, where each interaction involved a new representative requiring repeated explanations, Loop offers direct engagement with the team who can readily assist with our API needs.
- Rapid development capabilities: Loop demonstrated impressive agility in responding to our requests. Features like Make.com access, Loyalty Lion integration, and API enhancements were implemented within days or weeks, far exceeding the responsiveness we experienced with Recharge.
- Seamless Shopify integration: As a Shopify-based business, we appreciate Loop's native integration. This translates to smoother operation, better integration, and faster development cycles compared to Recharge's non-native solution.
- Competitive pricing: Loop offered a more attractive pricing structure compared to Recharge.
- Shared DNA and dedicated support: We resonate with Loop's entrepreneurial spirit and their commitment to building long-term partnerships. We have established relationships with key personnel at Loop, ensuring 24/7 support and personalized attention to our needs. This stands in stark contrast to the frustrating experience we had with our past subscription provider, which often felt impersonal and unresponsive.

Our migration process was complex, involving two PayPal accounts, Stripe as our primary gateway, and residual activity on Braintree. Despite the challenges, the Loop team went above and beyond to ensure a smooth transition. They actively collaborated with us until all issues were resolved, demonstrating a genuine commitment to exceeding expectations.

HelloBello wholeheartedly recommends Loop. Their dedication to customer success, agility, and focus on our needs make them a truly exceptional partner.

We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet.

They understood the issue and refunded. Thank you

We are looking forward to using them in the future when we have figured out our offer.

I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada.

The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later!

Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together!

Jay Gallagher - CEO
Fuel Your Body - Healthy Meal Delivery Inc
www.eatfyb.ca @eatfyb

Solid app. Only using it for the build-a-box feature, so I can't speak to the "regular" subscription features. But I looked at most of the available subscription apps that offer build-a-box features standard, and this one works for me so far.

More importantly, they have have been super-responsive from a support stand point. Fixing bugs I find during testing, adding small features, etc.

And for the price, it's a solid choice.

Aplicativo muito bem feito. A API é bem explicadinha tbm. Tive ajuda de um assistente pelo chat que resolveu meu problema.

The Loop team have been absolutely supportive with any questions or problems that we have encountered on our Shopify platform. Super responsive and efficient!