Değerlendirmeler (378)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
1 Aralık 2022 tarihinde düzenlendi

Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.

Graze & Gather
Kanada
Uygulamayı kullanma süresi:16 dakika
Loop Solutions Inc yanıt 29 Kasım 2022

Hi Graze & Gather team,

First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.

We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇

While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.

Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!

Best,
Team Loop

13 Kasım 2024

Pick Peanut
Birleşik Krallık
Uygulamayı kullanma süresi:29 gün
1 Ağustos 2024

Fiasco! Wine & Spirits
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
Loop Solutions Inc yanıt 5 Ağustos 2024

Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)

1 Ağustos 2024

Sküma® Water
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay
Loop Solutions Inc yanıt 5 Ağustos 2024

Thanks so much for the 5-star review, Team Skuma Water! :)

25 Temmuz 2024

Dirty Laundry
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay
Loop Solutions Inc yanıt 2 Ağustos 2024

Thanks a lot, Team Dirty Laundry for the 5-star review! :)

20 Aralık 2023

Tallow
Almanya
Uygulamayı kullanma süresi:9 ay
Loop Solutions Inc yanıt 26 Aralık 2023

Thanks a ton for the 5 star rating, Tallow! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

3 Nisan 2024

Myricals
Almanya
Uygulamayı kullanma süresi:2 ay
Loop Solutions Inc yanıt 29 Nisan 2024

Thank you for your review, Team Myricals!

9 Ağustos 2024 tarihinde düzenlendi

NMNBIO
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Loop Solutions Inc yanıt 17 Temmuz 2023

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

22 Ocak 2024

Kiva Confections
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 gün
Loop Solutions Inc yanıt 24 Ocak 2024

Thank you for your review, Team Kiva Confections!

If you ever have ideas or need assistance, we're just a message away. Your success is our top priority!

Team Loop