Loox ‑ Product Reviews App

This app not only encourages customers to leave a review, but to also come back and purchase again. I also appreciate how user friendly this app is.

Loox has become a very frustrating experience with their 500 order limit and false statements about the plan working the exact same after the 500 limit is reached. If you start out on their Beginner plan you will eventually end up with the same issue we are having. Loox seems to assume every company has unlimited VC money to spend or is on a vertical growth trajectory. We are averaging around 2-3 reviews per month with Loox on 60-90 orders of a Made in the USA item. Because we passed their ridiculous lifetime 500 order limit on the Beginner plan they have degraded their service despite still paying monthly for it to force an upgrade. With our order volume Loox will cost at best 38 cents per order or almost two percent of our Revenue minus COGS. This is the same cost as Shopify which provides an astronomically higher value. They won't listen and yes they did offer a discount but its still not enough to warrant not switching to Omnisend Reviews which would cost us $0 extra to start using. I don't want to write this review but after being lied to about the software working and "I could stay on the beginner plan" but yet everyone when we have an issue with the software not working tells me you need to upgrade. They are simply just pushing us away. I have exchanged email after email with them about this concern and they don't seem to care.

out of all the review apps out there I have found the loox app to be the best so far and very user friendly. The app also has a great customer service team. I needed help with showing my reviews on the home page, I reached out to the customer service team and Liz from from Loox responded very quickly and made the edits needed to display my reviews.

Loox has been a game-changer for our business at PrintMine.in! This app has made collecting and displaying customer reviews on our website incredibly easy and effective.

The user-friendly interface allows us to gather authentic customer feedback seamlessly. The photo review feature adds a visual element that builds trust and credibility with our potential customers. The customizable review widgets fit perfectly with our website design, showcasing reviews in a professional and appealing way.

Since integrating Loox, we've noticed a significant increase in customer engagement and conversions. The automated review requests have streamlined our process, ensuring we capture feedback without any manual effort.

Overall, Loox has enhanced our online presence and helped us build a strong reputation. Highly recommend this app to any eCommerce business looking to leverage customer reviews for growth!

Sara helped us quickly! Hopefully the emails continue feeding into our ticketing system

Loox reviews is pretty easy to use and has been designed well to do exactly what it says. It has brought in many reviews since we started using it and the best part is once it is set up it requires virtually no thought on my part.

Thanks to Laurence for going above and beyond helping me with some issues I was having. I really appreciate and highly recommend Look for anybody.

I absolutely love it! It looks th ebest first of all, and secondly, I had some trouble with color changing, where I needed to code. i just emailed them, and Aya from custommer support helped me in the matter of 10 minutes. She even showed me how to change it in the future and was very friendly all the time. Definitely owuld recommend!

Excellent customer service as always! Jodel was knowledgeable and kind and fixed my issue very quickly.

Currently, I'm just using the free version.

It's been a really great addition to our website, and absolutely has helped us build trust amongst our customers - especially with such particular clientele.