Loox ‑ Product Reviews App

Ive worked with Loox for a few months now and its been solid, its a bit pricey but the price is worth the extra buyers it'll bring you. Leogen, a member of the customer support team was very helpful and replied instantly to my questions when I needed help with something.

Love that my customers have a easy time finding this on my website and doesn't take up so much space. They are able to rate with stars, pictures or videos and leave a comment :)!

The team is very quick to respond and help where you need! Laurence and Ken have saved the day for us.

I spent two hours trying to add my reviews to the product page- me and chat were getting nowhere. Then I saw the LOOX chat box at the bottom left corner of the screen, and Liz was able to get me sorted within a few minutes. Great service, speedy help. Thanks, Loox & Liz!

Such a great way to see what products customers are really loving which in turn helps new customers in their decision making process! Such a valuable business tool.

Ein tolles Tool. Der Customer Service antwortet schnell und effizient. Joyce war sehr hilfsbereit.

agent joyce was very helpful. she was eager to drop the session (kept asking some version of 'are we done?', as all loox agents are trained to do), but i kept her on the chat long enuf to get issues resolved, and she was clear and we succeeded in addressing the issues.

support was amazing - quickly fixed my issue

Leogen was super fast to help me figure out where some settings were. Thank you!

I have sent support requests over the last year and always have the best help and timely responses. Also, they are continuing to improve their app. Recommend!