Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 luglio 2023

Loox is a popular customer reviews and photo management platform designed specifically for e-commerce businesses. It helps online stores build trust, increase conversions, and boost sales by collecting and displaying customer reviews with accompanying photos. With Loox, businesses can harness the power of social proof to showcase positive customer experiences and build credibility.

One of the standout features of Loox is its seamless integration with various e-commerce platforms like Shopify, WooCommerce, and BigCommerce. This integration allows for easy installation and effortless management of customer reviews within the online store. Additionally, Loox offers customization options to match the store's branding, enabling a cohesive and professional look.

Customers can submit reviews with photos, providing potential buyers with visual evidence of the product's quality and how it looks in real life. These reviews can be displayed on product pages, creating a visually appealing and informative experience for visitors.

Loox offers features such as automated review request emails, review import from other platforms, review reminders, and advanced analytics. These tools help businesses streamline the review collection process, engage with customers, and gain valuable insights to make data-driven decisions.

The positive impact of Loox can be seen in increased conversion rates, improved customer trust, and enhanced brand reputation. By leveraging Loox's capabilities, businesses can effectively harness the power of customer reviews and photos to drive sales and establish a loyal customer base.

AngelTouch Brand
Stati Uniti
25 giorni di utilizzo dell’app
8 giugno 2023

I needed the review tab to only show product-specific reviews. Tai and Lilach helped me sort this issue and has been helpful the whole time. Thank you! I hope Loox can improve in the future to let the user click on the stars to show the reviews rather than a floating review tab.

Magie Shoes Etc
Australia
23 giorni di utilizzo dell’app
18 maggio 2023

I have used loox for a long time, and they always offer the best customer service. I had an issue and Rain went about and beyond even adding some extra code to my theme unrelated to their app, which was so good of them. cannot recommend highly enough, I did try several review app before Loox, and this one is the best. 5 Stars

Rug Love
Regno Unito
Quasi 3 anni di utilizzo dell’app
3 gennaio 2023

Highly Recommended! Cool features! Easy to use. Clean layouts. Customers can leave video and pics reviews. There's also customer referrals and now they have upsell. They're always adding new features, so you don't have to install too many apps. I hope they give an option to add more than 1 product for upsell. So in case that product is sold out, it will automatically show another product. Or show different products randomly for upsell. It's just a feedback. I know Upsell is a new feature.

Kroll By Mom
Singapore
12 mesi di utilizzo dell’app
25 agosto 2023

LOOX is hands down the best Reviews app out there. We started using LOOX about 3 years ago. The way the reviews display on your website has a lot to do with how effective they are. LOOX has great widgets but the biggest pro is that when a customer clicks on a review on your website, they'll get a really nice popout with the photo on one side and the words on the other side. These are HIGHLY readable and worth their weight in gold.

About a year ago, we moved to BigCommerce upon the encouragement of a marketing agency. (Don't do it. It's like going through the gates of hell.) While we were on BigCom, we had to settle for other review apps. We tried Fera, Judge.me, and Trustpilot. After we finally got back to Shopify and recovered from the BC trauma, the very first app I reinstalled was LOOX. While we were on BC, we only got 62 reviews in 11 months and most of them did not have photos. Our reviews are Back baby! They're coming in at 3 times the frequency and 50% of them have UGC photos on them. For us, the real customer photos are what truly sells our product.

Adding, their customer support is marvelous. Mara, Tamarry, and Jemuel all have gone above and beyond in helping get things perfect. No chat yet but the email is quick and efficient. You don't get lost in a sea of emails or ratings requests. Thank you LOOX!!

Pandere Shoes
Stati Uniti
Oltre 2 anni di utilizzo dell’app
12 agosto 2023

I was overwhelmed trying to find a review app that would provide me with a clean, minimalist review section that matched my website design. I tried Yotpo, Judge.me, and a few other providers, but they all fell short of my expectations. I was about to scrap the idea of adding a review section to my website when a friend recommended I try Loox.

First of all the support team at Loox is LEGENDARY, incredibly helpful, and responsive. They worked with me to create several customized review features and sections that were exactly what I was looking for. In particular I want to shout out Amit, Ilan, Lilach, Jodel, Tamarry, and Tal. They went above and beyond to make sure I was happy with the results.

I highly recommend Loox to anyone looking for a review app that is both easy to use and visually appealing. The Loox team is second to none, and they will work with you to create a review section that is perfect for your website.

31st & Pearl
Stati Uniti
4 giorni di utilizzo dell’app
10 giugno 2023

I recently integrated Loox into my ecommerce store, and I must say, it has been a game-changer for my business. Loox is a powerful customer review platform that has significantly enhanced the way I interact with my customers and boosted my sales. Here's why I highly recommend Loox to all online retailers.

First and foremost, Loox provides a seamless and user-friendly interface. Setting up the platform was a breeze, and within minutes, I had it up and running on my website. The integration process was straightforward, and the comprehensive documentation provided by Loox made it even easier. It was clear that the developers paid attention to detail, ensuring a hassle-free experience for both the store owner and the customers.

Wraso
Stati Uniti
20 giorni di utilizzo dell’app
11 novembre 2022

I absolutely love this app because it works so seamless with my shop. Reviews are great social proof and customers seem to enjoy submitted them with their photos or videos for those that have that plan. You can also use the photo for other marketing efforts, which is great and my customers appreciate the discount offer to submit the review. This app has been working great with no problems, which is really great!

Truejoy Unlimited
Stati Uniti
Circa un anno di utilizzo dell’app
Data modifica: 1 marzo 2023

The application itself is amazing, helps new businesses a lot, looks great and it's very easy to use. The Support team is amazing, friendly, and very helpful, what's more, I received an answer in like 2-3 minutes, and Ilan, a Technical Support Engineer helped me out in a few seconds with a technical issue my business had. I love the fact that they are on to the point, clear about what they are saying and doing and they don't waste any time. I personally don't really rate applications and customer support, however, I was so satisfied by how efficiently they could help me that I must give this experience a 5/5!

Electrosamp
Stati Uniti
4 mesi di utilizzo dell’app
27 ottobre 2022

I just installed the app and am still exploring all the available options. That being said, it's really intuitive and easy to use compared to the previous reviews app I was using. I had a few questions I couldn't find the answers to and reached out to customer support. Jemuel responded within minutes and assisted me right away. I was able to transition from Stamped.io to Loox within minutes. I've used many apps over the years and by far this was the best and the speediest customer support I've ever received. Thank you for making the transition so effortless!

Clark & Taft
Stati Uniti
Circa 21 ore di utilizzo dell’app