Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensioni (22.821)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 ottobre 2024

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!

helenloveday
Regno Unito
8 mesi di utilizzo dell’app
15 novembre 2024

This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.

Workstation Warehouse
Stati Uniti
5 giorni di utilizzo dell’app
3 gennaio 2025

very fair review

Nixton Tribe
Canada
12 mesi di utilizzo dell’app
26 settembre 2024

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA
Stati Uniti
Quasi 5 anni di utilizzo dell’app
10 dicembre 2024

I logged in by mistake and I want my money back.

Mallei’s Finds
Israele
26 giorni di utilizzo dell’app
Loox ha risposto 11 dicembre 2024

Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.

25 ottobre 2024

Amazing customer service. Jodel was the one that helped me and he helped me solve my issue really fast. I recommend.

FLORA BREWS
Stati Uniti
7 mesi di utilizzo dell’app
9 ottobre 2024

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
RAS di Hong Kong
Oltre 3 anni di utilizzo dell’app
Data modifica: 12 gennaio 2025

It's amazing, really! Arielle, one of the staff members is really awesome and helpful.

Épris
Stati Uniti
10 giorni di utilizzo dell’app
22 novembre 2024

Great layout and easy to use. Chester is insanely quick to provide great customer service.

Drago
Danimarca
3 mesi di utilizzo dell’app
Data modifica: 13 dicembre 2024

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

SAM Outfitters
Canada
Circa un mese di utilizzo dell’app
Loox ha risposto 12 dicembre 2024

Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :)
Best,
Sara from the Loox team