Loox ‑ Product Reviews App
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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So far very promising. Easy to set up and fast good customer service. Love that you can get image reviews.
Just downloaded the app, we'll see how it goes. Have heard lots of great things. Hopefully it does well for us.
I would give their product reviews 5 stars, but because it doesn't work for seller ratings as well I have to give it only 3 stars. It works really easy for us and the customer, and having images with the reviews is awesome. Not having the ability to go backwards to get past reviews is a miss as well.
Hey, Amit from the Loox team here :)
Generally speaking, Loox supports sending review request emails to your customers who purchased before Loox was installed going back up to 90 days, free of charge!
That way you can jumpstart your store's social proof with reviews from previous happy customers, and increase conversion rates!
In addition, if you have any reviews you previously collected, we also support importing those reviews using our CSV spreadsheet template.
In regards to seller ratings, Loox currently supports product reviews alone in order to concentrate our efforts on increasing conversion rates on the product pages and creating strong social proof that will convince customers to buy your products.
With that being said, we're constantly looking for new ways to improve our product and we take our users feedback and requests into deep consideration!
If you can elaborate on the reason you need seller ratings in addition to product reviews, please feel free to contact our support with any suggestions you have.
In any case, our support team is always happy to help with any issue you might be facing. Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise further :)
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Fantastic tool with brilliant support.
Shoutout in particular to Sara (Technical Support Engineer), Tamarry (Technical Support Engineer) and Chester (Customer Support) were all very helpful and quickly resolved our technical problem over the weekend.
I love this app. It is super user friendly and I highly recommend it to anyone running a business on shopify. The automation features to collect reviews are excellent. The assistance I had from Jemuel was super helpful
It's a great app that you can take what you want when your are a beginner! It always take you surprise,so I recommend it for you!
I needed some help and the developers were amazing. I also love the automation and ease of getting customers to leave reviews.
Absolutely outstanding service! I have worked with Amit throughout the entire process of adding and installing LOOX on our original site and then doing the entire process all over again after we created another store. Completely went above and beyond! Highly recommend this app!
I was using YOTPO before and spending a fortune. Switched to LOOX and not only do I like the app WAAAAAY more, it is actually making me money too