Loox ‑ Product Reviews App
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Thanks for Aya's help. Professional and considerate. The service deserves a 5-star review. They replied fast!
Great app love it thanks..this app really is helpful it is good to import reviews and I found it really helping..recommend thanks!
I use this app for helping me to collect reviews. It is very nice, useful and friendly. Thank you very much.
Eine sehr gute App der Service bzw Support ist auch sehr hilfreich und schnell. Das wars mehr habe ich nicht zu sagen
Really like this app. Easy enough to upload reviews with a CSV file, and there is an option to display all reviews on a product page that doesn't yet have a review which is what I needed.
Awesome Support, quick to respond and fix our issue. Jemuel, was amazing to work with.
they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money,
Hey,
Tal from the Loox team here.
I completely understand how stressful it is to get an unexpected charge, however - your claims in this review are not true.
Shopify manages all app charges and billing cycles, not Loox. This means that you cannot be charged without Shopify receiving approval by someone with app permission on your store's account. Our logs indeed show that your store has installed and approved the Loox trial and payment.
I see that you are on our Growth plan, which is a pay-as-you-grow plan that charges based on how many review request emails you send each month. This plan is designed to allow you to collect reviews from all your customers, but only pay for what you actually use.
On months where you have more sales, you pay more, and during slower months, you automatically pay less.
There's no need to make offensive and untrue claims in a negative review.
I can see that you are currently in communication with our team privately, we are happy to continue discussing your concerns there.
So far so good. Loox is a newer review apps, so some features are still missing. The rep was very helpful in helping me customize some of the coding so it fits my theme perfectly.
So far great! had it for about a week and few reviews came in. Looking forward to see more reviews and how it helps sales
Easy and functional..