Loox ‑ Product Reviews App , 17.747 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 gennaio 2024

great because makes it seems like your website gets sales when your just starting up ur brnd

lumize
Regno Unito
Circa un mese di utilizzo dell’app
19 gennaio 2024

Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.

Hall of the Fallen
Regno Unito
Oltre 2 anni di utilizzo dell’app
Data modifica: 27 dicembre 2023

A customer of Loox for almost half a decade now. Faultless app. Incredibly features, amazing customer support team. Nothing compares. 5*

Fresh Frenzy
Regno Unito
Oltre 2 anni di utilizzo dell’app
Loox ha risposto 20 dicembre 2023

Hey,
Tamarry from the Loox team here - I apologize for the confusion and I’m happy to help clear the air!

Shopify requires explicit merchant consent when choosing an app subscription plan.

All Shopify app developers (including Loox) cannot, on a technical level, change a store's plan or increase a store's payment terms without explicit approval of the new terms by the merchant or someone with permission to access the store's app billing.

With that being said, I can see that we already resolved this in a private conversation, and in any case, I've reached out privately again to make sure that there isn't anything else I can assist you with.

12 dicembre 2023

The reviews can not be displayed, so I contacted the customer service, Aya, who is very responsive and help me fix the problem.

Chandelierias
RAS di Hong Kong
Oltre 3 anni di utilizzo dell’app
13 dicembre 2023

Great app and awesome support! Thanks so much Aya, for really helping me get this set up on my shopify store.

Salves of Jerusalem
Stati Uniti
Oltre 4 anni di utilizzo dell’app
2 febbraio 2024

Looks great and I've gotten more reviews with images since installing.

Camo Ever After
Stati Uniti
4 mesi di utilizzo dell’app
25 dicembre 2023

When I saw that the support was by e-mail I thought it would take hours if not days before the problem was solved but that was not the case at all. One of the few customer support as fast and efficient as ever, always friendly. Thank you very much

ZenLife
Italia
Circa 2 mesi di utilizzo dell’app
Data modifica: 4 gennaio 2024

I am very impressed! We had an issue on our post checkout page. The Loox Team, from the beginning were quick to respond and escalate it right to Ilan, the Technical Support Engineer and his tech team, who then took care of it immediately. It was a very smooth process. I am very happy with Loox customer service and the App is awesome as well! : ) Very easy to setup. Thank you Ilan and team! : )

CRYSTAL PALACE
Stati Uniti
Quasi 2 anni di utilizzo dell’app
22 dicembre 2023

Don't use this APP. At the beginning, everything is FREE, then they put you into $19.99 plan. then after few months, there is a message pop up saying "You’ve reached the limit…
Congratulations! Your business is doing well, and you have outgrown the Beginner plan, which is limited to 500 orders.", the new plan is more than double of the original plan. I am not going to pay $49.99/month.

No WAY!!!

Wonder Whip
Nuova Zelanda
Circa un anno di utilizzo dell’app
Loox ha risposto 23 dicembre 2023

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox offers several different plans for stores of all sizes and needs.

​All our plans, including those for larger-scale stores, have an extremely high ROI.

​I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.

28 dicembre 2023

Tamarry and the whole team at Loox were a great help getting my reviews integrated into Google Merchant. Thank you!

Voltloop Canada
Canada
11 mesi di utilizzo dell’app