Loox ‑ Product Reviews App , 17.747 recensioni
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great because makes it seems like your website gets sales when your just starting up ur brnd
Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.
A customer of Loox for almost half a decade now. Faultless app. Incredibly features, amazing customer support team. Nothing compares. 5*
Hey,
Tamarry from the Loox team here - I apologize for the confusion and I’m happy to help clear the air!
Shopify requires explicit merchant consent when choosing an app subscription plan.
All Shopify app developers (including Loox) cannot, on a technical level, change a store's plan or increase a store's payment terms without explicit approval of the new terms by the merchant or someone with permission to access the store's app billing.
With that being said, I can see that we already resolved this in a private conversation, and in any case, I've reached out privately again to make sure that there isn't anything else I can assist you with.
The reviews can not be displayed, so I contacted the customer service, Aya, who is very responsive and help me fix the problem.
Great app and awesome support! Thanks so much Aya, for really helping me get this set up on my shopify store.
Looks great and I've gotten more reviews with images since installing.
When I saw that the support was by e-mail I thought it would take hours if not days before the problem was solved but that was not the case at all. One of the few customer support as fast and efficient as ever, always friendly. Thank you very much
I am very impressed! We had an issue on our post checkout page. The Loox Team, from the beginning were quick to respond and escalate it right to Ilan, the Technical Support Engineer and his tech team, who then took care of it immediately. It was a very smooth process. I am very happy with Loox customer service and the App is awesome as well! : ) Very easy to setup. Thank you Ilan and team! : )
Don't use this APP. At the beginning, everything is FREE, then they put you into $19.99 plan. then after few months, there is a message pop up saying "You’ve reached the limit…
Congratulations! Your business is doing well, and you have outgrown the Beginner plan, which is limited to 500 orders.", the new plan is more than double of the original plan. I am not going to pay $49.99/month.
No WAY!!!
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox offers several different plans for stores of all sizes and needs.
All our plans, including those for larger-scale stores, have an extremely high ROI.
I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.
Tamarry and the whole team at Loox were a great help getting my reviews integrated into Google Merchant. Thank you!