Loox ‑ Product Reviews App
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Aún desinstalado la aplicación, te lo cobran el mes completo.
Hey, Sara from the Loox team here :)
It looks like you may have received an app charge that was triggered by Shopify before you uninstalled Loox, since Shopify charges in ...
Bewertungen abspeichern funktioniert nicht
Hey,
Shany from the Loox team here.
Thanks for sharing your experience. I would be more than happy to help you resolve any issues.
I’ve contacted you privately through our ...
I have been extremely disappointed with the service provided by Loox. The technical support team lacks initiative and seems unwilling to go the extra mile to assist their clients. Despite having the capability to offer better solutions, they prefer to take the easy way out, leaving customers to deal with cumbersome workarounds. Overall, the support and service have been subpar and have not met ...
Hey,
Shany from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected.
Our Support team strives to provide help wherever we can. We ...
You've introduced an incredibly expensive scaling fee, and we're paying you more than we pay for Shopify infrastructure. Something like this is never acceptable. I'm deleting the app before the last day and moving to a different app. I don't think I'll use it anymore
Hey,
Rotem from the Loox team here.
Loox offers various plans to fit stores of all sizes and budgets. All plans are designed to provide extremely high ROI on the price by ...
every time i try to use the app and import a review i get an error message. i haven't had a single use for the app yet. very frustrating. cant get any help from support.
Hey,
Rotem from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected.
I’d be happy to dig deeper into what you see on your end. I’ve ...
Biggest mistake i ever made on shopify just to installed this App! once you subscribe there is no way out! even if it says uninstalling app from shopify store will be automatically unsubscribe ! thats not true ! billing keeps coming ! no answer from support or email! its discusting!
Hey,
Lilach from the Loox team here :)
It might be that an app charge is already included in an invoice before the app is removed and, hence, still appears after it is ...
These are thieves. they still deduct money from your bank account eventhough you are not using their product
Hey,
Rotem from the Loox team here.
Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it ...
import review function doesn't work and support is inexistent, no reply after days waiting and multiple emails sent.
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience.
I can see we have communicated about this issue through email.
If you need any further assistance, our ...
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Hey,
Rotem from the Loox team here :)
Thanks for sharing your feedback.
We would be happy to discuss how we can improve your experience with Loox. I've reached out to you ...
Payment deductions were made even after uninstalling the app.
Hey,
Shany from the Loox team here.
Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it ...