Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensioni (22.821)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 30 novembre 2019

écrire un avis ne s'affiche pas et donc on ne peut pas rentrer d'avis ce qui est dommage je deconseille fortement

Holditback
Francia
2 giorni di utilizzo dell’app
Loox ha risposto 1 dicembre 2019

Hey,

Amit from the Loox team here - thanks for reporting to us! :)

I took a look at your store's product pages and I can see that Loox's widget is appearing on our end, including the "Write a review" button.

I've contacted you privately to further investigate what you've described.

In any case, feel free to contact our support team directly with anything unusual you're experiencing - we're always happy to help!

20 novembre 2023

nao irei mais usar pois uso outro

Glamour Store online
Brasile
2 giorni di utilizzo dell’app
4 aprile 2023

O app pelo que li deve ser bom, mais todos dizem que d para traduzir para o português mais infelizmente fiz de tudo e não consigo passar ele para o meu idioma português, então não consigo configurar como deveria vou exluir

Ditudonaweb
Brasile
1 giorno di utilizzo dell’app
Loox ha risposto 4 aprile 2023

Hey,
Tamarry from the Loox team here :)

I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.

Loox currently supports the translation of all customer-facing widgets and emails in 19 different languages, including Portuguese.

I would be happy to continue the conversation with you privately and have reached out via our Support.

Data modifica: 3 gennaio 2019

A good app and easy integration with AE reviews. However, I have a huge problem with the look, that doesn't fit the minimalist design of my store. The big pictures (often of poor quality taken by customers) make my product pages look cluttered and make my store look "cheap". If Loox offers the option of showing the images in thumbnails and also showing reviews horizontally, I would come back to be your customer.

Jollie Jewel
RAS di Hong Kong
1 giorno di utilizzo dell’app
30 gennaio 2024

Such a well-known application that only offers English is unacceptable in 2024. I have to translate each sentence one by one. I waste a lot of time translating everything.

Teddy's
Belgio
1 giorno di utilizzo dell’app
Loox ha risposto 31 gennaio 2024

Hey,
Tal from the Loox team here :)

Loox offers multilingual support, which detects the customer's locale and changes the language of the Loox emails and widgets to 19 supported languages.

If you'd like to change the language to an unsupported one, we can help you set this up through our support.

I’d be happy to dig deeper into a solution that would fit your needs.

I’ve reached out to you privately through our support and I'm here to make sure we get this sorted out together.

5 febbraio 2023

i having very bad experience with Loox it hasn't modern setting figures it's too simple and old modern, i had higher expectation. I hope they will sett up and littel modern the app to deliver and match with today requirements in ecom

Scandina.no
Norvegia
1 giorno di utilizzo dell’app
Loox ha risposto 5 febbraio 2023

Hey,

Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected.

We would love to better understand your perspective to see how we can improve Loox.

I've reached out to you privately through our support so that we continue the conversation through email :)

Data modifica: 26 giugno 2020

yes because its good enough to make your website be attractive to many costumers such as the people in my country, helps me to have a nice look of my website. it is a very nice app. must recommend to everyone who is using shopify. I dont like the way that it makes me write about good comment to the app

Healthy Pinoy
Filippine
1 giorno di utilizzo dell’app
21 luglio 2019

hey i just installed this app on my store but i cant not find it on my store to add a reviewhey i just installed this app on my store but i cant not find it on my store to add a review

Labiovie
Marocco
Circa un'ora di utilizzo dell’app
6 gennaio 2024

Me cuesta poder instalarlo en mi tema, estoy esperando el soporte de loox, me sale error de instalacion dinamica

Ultoys
Perù
Circa un'ora di utilizzo dell’app
Loox ha risposto 8 gennaio 2024

Hey,
Tamarry from the Loox team here :)

I’d be happy to dig deeper into what you see on your end and assist accordingly.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

16 marzo 2021

why are you showing here a 9.99$ price while you want to charge 14.99$ once we install the app???? looks kinda scammy to me

bleather.ma
Marocco
22 minuti di utilizzo dell’app
Loox ha risposto 16 marzo 2021

Hey,

Yoni from Loox here. The $14.99 price is for the Reviews + Referrals basic plan. The $9.99 Reviews plan is available if you don't select "Reviews & Referrals" on the top of the page.

Please consider updating your review, as it is misleading and incorrect.

Thank you,
Yoni