Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensioni (22.889)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
24 aprile 2024

até pra cancelar nao presta e app porcaria

Mega Shop Lara
Brasile
5 giorni di utilizzo dell’app
Loox ha risposto 26 aprile 2024

Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
​ ...

7 settembre 2023

The fact it makes you pay an extra $25 usd to be able to send more then 100 review requests is WRONG! I don't want all the other BS features you offer otherwise I would have already upgraded. I loved this app because of the option to have photos but now I will be looking for a new app.

Barefoot and Salty
Australia
Circa 2 anni di utilizzo dell’app
Loox ha risposto 9 settembre 2023

Hey,
Amit from the Loox team here.

Loox offers plans to fit all business sizes - from small starting businesses to big brands selling worldwide.

We are confident that our ...

Data modifica: 16 ottobre 2022

Horrible Support! Canned Responses, Excuses and political messages which don't fix our issues. Some Buttons are way too small which makes the app super unfriendly for customers, compared to other review apps. Support gives you useless responses as to that they will improve the app and add features in the long run, but like most companies out there do, we've noticed that all features that have ...

PineTales®
Stati Uniti
Circa 2 anni di utilizzo dell’app
15 ottobre 2019

When you uninstall the app, it DELETES all the reviews from the store, I mean ALL including the honest reviews from the customers ,not only the ones generated by Loox , and this is WITHOUT permission !
So basically if you install it, you have to stick with it , if not you're screwed !
My advice is, stay AWAY from such a poor app !!

Deals Booster
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Loox ha risposto 3 novembre 2019

Hey,

Amit from the Loox team here :)

Generally speaking, Loox will save your data (unless requested otherwise) so that once the app is reinstalled, all your information ( ...

Data modifica: 26 febbraio 2022

Terrible support Team. Ask them to delete all code related to Loox. They said they did it. Eventually, they did not do their job properly, which caused issues on my theme that I was not able to sell my products. Lost sales of days. Really angry with them

SENSHA
Australia
Circa 2 anni di utilizzo dell’app
Loox ha risposto 26 febbraio 2022

Hey,
Abby from the Loox team here :)

I am so sorry to hear about your experience with Loox and that your expectations have not been met.

I would firstly like to stress that ...

2 giugno 2023

Asking me to upgrade my plan and I cannot change the settings or manage the reviews without upgrading!!!
Pathetic!

Upvital
Albania
Circa 2 anni di utilizzo dell’app
Loox ha risposto 2 giugno 2023

Hey,
Ilan from the Loox team here :)

Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands ...

2 marzo 2023

The worst support. They kept going back and forth for days without helping and then completely disappeared. We switched to AliReviews for all of our stores and much happier.

Shopzu.com
Regno Unito
Circa 2 anni di utilizzo dell’app
Loox ha risposto 3 marzo 2023

Hey,
Ilan from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​ ...

Data modifica: 8 agosto 2024

UPDATE 08/08/2024 Loox app has suddenly stopped working. Support are not helpful in the slighest saying that it is my theme which is the issue however Loox has been running on this version of my theme for years now.

Outshine Gaming
Regno Unito
Quasi 2 anni di utilizzo dell’app
Loox ha risposto 11 agosto 2024

​Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve personally reached out to you, and I'm happy to continue ...

8 aprile 2020

the reviews cannot be imported, customer service shirks responsibility, does not solve the problem. bad APP

YIKOBUY
Cina
Quasi 2 anni di utilizzo dell’app
Loox ha risposto 8 aprile 2020

Hey, Yishai from the Loox team here.

Our support team explained why your reviews were not able to import within a few hours of your ticket being submitted.

All your reviews ...

6 marzo 2024

non mi piace perche non ci sono le traduzioni in italiano

Perpali Bej
Italia
Quasi 2 anni di utilizzo dell’app
Loox ha risposto 7 marzo 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience.

Loox widgets and emails can be translated automatically into 18 different languages through your Loox ...