Loox ‑ Product Reviews App
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Just OK. Overpriced for what it does. There are other options that do the same that don't cost as much.
Hey,
Thank you for your feedback.
Loox is a visual-first platform that collects more photo and video reviews than anyone else in the industry. Our app quickly delivers high value by helping you gather impactful reviews, boost conversion, increase retention, and drive referrals. We also offer attentive, high-quality support.
I reviewed your settings and would love to offer some suggestions to help you benefit more from Loox. I’ve sent you an email—please reply whenever it works for you.
Thanks,
Rotem from the Loox team
I logged in by mistake and I want my money back.
Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.
Difficult to use
Hi Electronic Toleen,
Thanks for taking the time to leave a review.
We’d love to hear more about your experience with our app and help you set up Loox on your store. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.
the import is easy and nice , but all other setting are very hard. thew support service is only be email and not online
Hey,
Lilach from the Loox team here :)
Our support team is available 24/7 via email, you can always reach out to us!
Here's our email address:
support@loox.io
In any case, I've personally reached out to you and I'd be happy to provide you with assistance!
Great product on almost all fronts except for the fact that you can't add the review rating widget to product cards. How that's even a thing is beyond me. When I shop online, the very first thing I notice is that "star" rating system under the product title - before I ever get to the product information page. I really wanted to make this app work for my site but I just can't live without product cards showing review stars. If you implement this at a later date, I will *happily* be back. Everything else is beyond amazing about this app.
Hey,
Ilan from the Loox team here.
Loox fully supports having the Rating widget for the collection page products.
I contacted you privately and will happily set up the widget for you as soon as possible!
Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests.
n,mbvff rffffffff
nao esttou a importar comentarios
Hey,
Rotem from the Loox team here :)
Thanks for sharing your experience with Loox.
I’d be happy to help you import reviews to your store.
I’ve reached out to you privately through our support, and and am here to make sure we get this sorted out together.
cool but i cannot use loox button
Hey,
Rotem from the Loox team here :)
Thanks for sharing your experience.
I’d be happy to dig deeper into this. I’ve reached out to you privately through our support and am here to ensure we get this sorted out together!
Such a well-known application that only offers English is unacceptable in 2024. I have to translate each sentence one by one. I waste a lot of time translating everything.
Hey,
Tal from the Loox team here :)
Loox offers multilingual support, which detects the customer's locale and changes the language of the Loox emails and widgets to 19 supported languages.
If you'd like to change the language to an unsupported one, we can help you set this up through our support.
I’d be happy to dig deeper into a solution that would fit your needs.
I’ve reached out to you privately through our support and I'm here to make sure we get this sorted out together.