Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensies (22.796)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
28 januari 2025

Still waiting for my refund after being charged and asked to pay again

KOAKON
Verenigde Staten
2 maanden gebruiken de app
Loox heeft geantwoord 29 januari 2025

Hey, I’m sorry to hear about your experience so far.

I see that you've contacted us and that our reply was not received.

I’ve reached out to you via the "Contact Us" form in ...

21 oktober 2024

Widgets are glitchy; I find myself having to deactivate and reinstall a widget so the settings can reset. For example, deselecting 'show thumbnail' on the pop up widget doesn't work, or making small updates to other widgets. I found it annoying that you can't make email marketing a requirement to receive the discount with the onsite referral widget. The customer service is strange; I was ...

Hustle Coast
Verenigde Staten
6 dagen gebruiken de app
Loox heeft geantwoord 23 oktober 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback.

I'm truly sorry to hear about your recent experience with our product and our support. I would love to ...

24 augustus 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
Verenigde Staten
19 dagen gebruiken de app
Loox heeft geantwoord 25 augustus 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration ...

3 maart 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on ...

Guernsey Flowers by Post
Verenigd Koninkrijk
6 maanden gebruiken de app
Loox heeft geantwoord 4 maart 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've ...

19 november 2024

not very easy to use the dashboard

T% Matcha
Australië
Ongeveer 2 uur gebruiken de app
Loox heeft geantwoord 20 november 2024

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected, and I appreciate your feedback.

I’ve personally reached out ...

15 mei 2024

Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.

EthosIlluminations
Verenigde Staten
Ongeveer een jaar gebruiken de app
2 augustus 2024

good app for reviews but terrible terrible support. Not people themselves, but it is very hard to find the chat window and then get to recent conversations which is very annoying.

HEVI™ Slovensko
Slowakije
2 maanden gebruiken de app
Loox heeft geantwoord 3 augustus 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve reached out to you privately through the email associated ...

11 juni 2024

This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.

Zivvin
Verenigde Staten
5 maanden gebruiken de app
25 juli 2024

Easy to use but issues with reviews not showing on product page????

Cute & Strong
Verenigd Koninkrijk
4 maanden gebruiken de app
Loox heeft geantwoord 27 juli 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’d ...

16 februari 2025

moin compliquer les etapes. merci

SIZOLA BOUTIQUE
Duitsland
Ongeveer 22 uur gebruiken de app
Loox heeft geantwoord 17 februari 2025

Hey,

Thanks for sharing your feedback with us! We’re always looking to improve, so we’d love to hear more about what felt complicated for you.

We’ve followed up privately to ...