Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensies (22.889)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 november 2021

i cant import any review since few days , it give me a message that no product found, i request help but no answer

noody shop
Jordanië
Ongeveer een jaar gebruiken de app
Loox heeft geantwoord 10 november 2021

Hey,
Josh from the Loox team here :)

​Loox supports importing an unlimited number of reviews to your store. While our Aliexpress importer lets you pull directly from ...

27 september 2023

Have uninstalled Loox from several stores but they keep charging me. I have contacted them but still no reply. DO NOT RECOMMEND

HeyBeauty
Zweden
Ongeveer een jaar gebruiken de app
Loox heeft geantwoord 29 september 2023

​Hey,
Tamarry from the Loox team here :)

​I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

​Once Loox is ...

22 november 2020

REALLY disappointed to have the LOOX Branding even though I am paying $35/mo.
To remove the logo branding, you need $65/mo plan..... If you change this, I will most certainly change my review to 5.

Puresy
Zweden
Ongeveer een jaar gebruiken de app
28 december 2021

Nul ! Impossible de vous contacter donc je laisse un avis.
Je ne peux pas accéder à la gestion des mes avis si je ne paie pas 39$ Ok je ne peux plus recevoir d'avis supplémentaire si je ne paie pas, mais laissez nous au moins gérer des avis déjà présent sur la boutique..
Je paie 9$ par mois pour rien car je ne peux plus rien gérer tant que je paie par 39$ ... Je vais chez judge.me 14,9$ par mois ...

Le Spécialiste Français du Maté Bio | Guerrero Maté
Frankrijk
Ongeveer een jaar gebruiken de app
Loox heeft geantwoord 29 december 2021

Hey,
Josh from the Loox team here :)

​I would be more than happy to help you here and try to address your frustrations.

​Our Beginner plan is designed for stores who are ...

29 mei 2023

Arrivati ad un certo numero di ordini ti obbligano a passare al piano a pagamento da 35$, nonostante il primo sia già a pagamento 9,9$. Questa cosa non ha assolutamente senso, non dovrebbero permetterlo. Sono riuscito a spostare tutto su un'altra app e non mi vedranno mai più, nemmeno per altre app. SCONSIGLIO!!!

PUROLOVE™
Italië
Ongeveer een jaar gebruiken de app
Loox heeft geantwoord 29 mei 2023

Hey,
Tamarry from the Loox team here :)

I apologize for the confusion and I’m happy to help clear the air!

Loox offers various plans to accommodate stores of all sizes and ...

20 maart 2022

This software wastes a lot of my time and is very unusable. I express my strong protest. First, its font color cannot be changed, causing some font problems, which seriously affected my store.

Yinggy
China
12 maanden gebruiken de app
Loox heeft geantwoord 20 maart 2022

Hey,
Amit from the Loox team here :)

It seems that there was a change in your settings which caused the font color to blend into your background.

No worries, you can ...

17 november 2023

Atrociously expensive for what they offer. No way to transfer reviews to other apps if you ever want to move. The only way you can get reviews is in excel format which is useless. For the amount they charge they should have a system to sync reviews across Google, Shopify store and social media. I paid them $35 every month for a year and then stopped because it is a waste of money.

Nairu™ - A Candle Boutique
Verenigde Staten
11 maanden gebruiken de app
Loox heeft geantwoord 18 november 2023

Hey,
Amit from Loox here.

Please note that Loox offers plans to fit all business sizes and situations - from a small starting business to big brands selling worldwide.

No ...

5 augustus 2022

Tried to upload reviews but would not go through more than 20. Upgraded second tier with 30USD still couldn't. Images could not be uploaded as well. Emailed them many times and no support reaching out.

smarthooper
Verenigd Koninkrijk
10 maanden gebruiken de app
Loox heeft geantwoord 5 augustus 2022

Hey,
David from the Loox team here :)

I’m truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

...

30 december 2023

Kedves loox
egyáltalán nem értem miért kell olyan változtatásokat eszközölni hogy ne lehessen testreszabni az appot, és ez engem nagyon dühít. A beállításokban szinte semmit nem találok meg mert nincs is beállítás

V.S Shop
Hongarije
10 maanden gebruiken de app
Loox heeft geantwoord 1 januari 2024

Hey,

Ilan from the Loox team here!

I just wanted to touch base and send a quick follow-up regarding the review you left.

We have upgraded our menu to offer better navigation ...

11 mei 2021

Why am I prohibited from entering the app background page?I have subscribed to a basic subscription but after reaching 500 orders, it is no longer possible to enter into the application to manage customer reviews that are already registered. I can't modify anything anymore !!! Loox asks you to switch to the higher plan otherwise you can't enter the application to manage the existing customer ...

Noorhouse
China
10 maanden gebruiken de app