![Loox ‑ Product Reviews App](https://cdn.shopify.com/app-store/listing_images/252ae7c55fa0e8a35df7f6ff3c8c1596/icon/CPLp1Kb0lu8CEAE=.jpg)
Loox ‑ Product Reviews App
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We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.
We found Loox and after researching the app and reading the reviews, we decided to give loox a try.
Since installing the app on our store, we've been receiving product reviews from our customers almost daily.
We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.
Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.
So far, Loox is much better than the other highly rated app we used.
Looking forward to many more reviews. :-)
Great customer service! Tamarry helped resolve an issue quickly!
very easy to navigate and useful in making conversions
Loox does what it says on the box and does it well!
This source of revenue is highly underrated. The Loox team did a fantastic job developing game-changing features. I highly recommend it.
Help team was super responsive and knowledgable. Jodel recommended a couple different fixes to my problem and helped resolve things within an hour.
Nice product, easy to use and to manage reviews
Very fast and user friendly.
Thank you
Very easy to setup and I'm impressed with the look and feel of Loox in my store so far!
Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!
thanks!