Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensies (22.796)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 juli 2024

Almost the reviews app I needed. Here's what's missing:

- You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service.
- You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck.
- You can't customize the color ...

Medans
Roemenië
7 dagen gebruiken de app
Loox heeft geantwoord 8 juli 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience with Loox.

We’re always looking for ways to improve, and customer feedback plays a crucial role when ...

20 juli 2024

just installed app. will let you know later after using the app.

Best Buy & Enjoy
Portugal
3 maanden gebruiken de app
Loox heeft geantwoord 22 juli 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

I've reached out to you privately in order to help set up Loox!

27 augustus 2024

It's glitching. Kept saying I didn't add widgets or rating and it won't let me send this (at least the last 2 tries)

BTL by LG
Verenigde Staten
26 dagen gebruiken de app
Loox heeft geantwoord 29 augustus 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience.

I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through ...

17 september 2024

Pas possible d'apporter les memes commentaires sur le meme produit

STARLIT NOVA
Frankrijk
8 dagen gebruiken de app
Loox heeft geantwoord 18 september 2024

Hey,
Arielle from the Loox team here.

I’d be happy to dig deeper into what you are looking to achieve.

I’ve reached out to you privately through our support and am here to ...

19 mei 2024

It's hard to change settings for different features.

Tintarella Swimwear & Co
Mexico
Bijna 2 jaar gebruiken de app
3 maart 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend.

I would have loved to work with it, but decided against it for two reasons:

A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is ...

Breuers Weltkarten
Duitsland
4 dagen gebruiken de app
Loox heeft geantwoord 4 maart 2024

​Hey,
Sara from the Loox team here :)

​Thank you for your valuable feedback!

​I've reached out to you privately via email and look forward to continuing the conversation ...

15 mei 2024

I love Loox but the email reviews that customers can't review right on the email are annoying. it has to take me to the page.

Centric
Verenigde Staten
Ongeveer een maand gebruiken de app
26 juli 2024

Not sure, just getting started

My Store
Verenigde Staten
Ongeveer een maand gebruiken de app
Loox heeft geantwoord 7 augustus 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

If you would like to reach out to us privately, I'll be more than happy to help with ...

20 augustus 2024

Not bad

Nafiso
Verenigde Staten
16 dagen gebruiken de app
Loox heeft geantwoord 21 augustus 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave us a review!

I've reached out to you via email to see how we can be of further ...

12 april 2024

I would not recommend to beginners as 40$ a month is a lot

Ravessentials
Verenigde Staten
7 maanden gebruiken de app
Loox heeft geantwoord 14 april 2024

Hey,
Rotem from the Loox team here :)

I appreciate your feedback.

At Loox, we offer different plans to suit our merchants' journey and business scale, and all our plans ...