Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensies (22.786)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 augustus 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
Verenigde Staten
19 dagen gebruiken de app
Loox heeft geantwoord 25 augustus 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

26 augustus 2024

Ainda estou em fase de testar

Plimplim
Portugal
14 dagen gebruiken de app
21 augustus 2024

Bonne application; j'ai aimé l'utiliser

Domino Store
Ivoorkust
15 dagen gebruiken de app
20 augustus 2024

Not bad

Nafiso
Verenigde Staten
16 dagen gebruiken de app
Loox heeft geantwoord 21 augustus 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave us a review!

I've reached out to you via email to see how we can be of further assistance- I look forward to continuing the conversation there.

2 augustus 2024

good app for reviews but terrible terrible support. Not people themselves, but it is very hard to find the chat window and then get to recent conversations which is very annoying.

HEVI™ Slovensko
Slowakije
2 maanden gebruiken de app
Loox heeft geantwoord 3 augustus 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve reached out to you privately through the email associated with your store :)

In any case, our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible.

23 juli 2024

qwfs

Swiber
Spanje
5 maanden gebruiken de app
Loox heeft geantwoord 25 juli 2024

Hey there,
Sara from the Loox team here :)

Thanks for leaving us a review. I've reached out to you via email to see how we can be of further assistance to you- I look forward to continuing the conversation there!

25 juli 2024

Easy to use but issues with reviews not showing on product page????

Cute & Strong
Verenigd Koninkrijk
4 maanden gebruiken de app
Loox heeft geantwoord 27 juli 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.

8 november 2021

Ne eccellente ne peggiore una via di mezzo tra utilizzo e altro .
Poi secondo me oggi come oggi ci sono un sacco di recensioni che fanno la stessa cosa ad un prezzo inferiore

Pillowy™
Italië
Meer dan 3 jaar gebruiken de app
Loox heeft geantwoord 8 november 2021

Hey,
Josh from the Loox team here :)

​Loox differentiates itself by focusing on the most important part of customer reviews in 2021 - visuals.

Our solution is focused entirely on helping merchants collect significantly more reviews with photos, and displaying them beautifully across your store.

In addition, we offer our own Loox Referrals which leverage your Happy Customers to get even more sales on auto-pilot!

Of course, we offer all of the usual bells and whistles you'd expect from a quality review solution, and we do so at competitive pricing with world-class customer service.

I've reached out to your privately to continue this conversation.

19 mei 2024

It's hard to change settings for different features.

Tintarella Swimwear & Co
Mexico
Bijna 2 jaar gebruiken de app
7 februari 2021

I had really fast help for a change I needed which was great. My only issue is I don't like the look of the emails and would prefer to have to option to send them from my preferred email marketing provider

Maive & Bo
Australië
Bijna 3 jaar gebruiken de app